Jeremy Rohrbach

Very disappointed in working with this dealership. We were misinformed on a recent purchase of when the car was actually put in service. This affected the new car warranty, Jeep Wave membership and We were misinformed on a recent purchase of when the car was actually put in service. This affected the new car warranty, Jeep Wave membership and Sirius/XM trial period. We asked numerous times prior to purchase for confirmation on the actual service date and would we receive the full new car 36 month/36K warranty. Repeatedly told 'Yes' you will get the full complete service. After purchase, we signed up for an extended Mopar warranty and found out car warranty has already started almost 7 months prior and only 28 months remained. Called dealership and salesperson back numerous times and have not received any resolution. Salesperon admitted that we were indeed told that the warranty would be the full 36 months/36K, as this is 'what he was told by his team' and said he would speak with management to see if they could provide a resolution. No resolution and they no longer return my calls/text. Also, car did not have owners manual when we picked it up and was promised an owners manual would be sent in the mail. It has now been almost three months and have not received the manual. Continue to check in with dealer and get no response. In addition, this car was purchased outright and we have numerous issues with getting the title and registration on the car due to misinformation and poor execution by the dealership. Bottom line, I would not recommend working with this dealership. Have purchased numerous cars in my lifetime (many Jeeps) and this was Not a good experience. More

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Great car buying experience! Everyone was very helpful and congenial. We will definitely be return customers. Everyone was very helpful and congenial. We will definitely be return customers. More

by tomebabinski Verified Customer Verified Customer

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Experience was quick and easy since we paid cash. The salesman was easy to work with too. The salesman was easy to work with too. More

by Megan Verified Customer Verified Customer

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Secretly put in $2600 in add on options that were never discussed or offered to me. I didn't realize it until the next day. I called to see if it could be cancelled and refunded and they said "no." discussed or offered to me. I didn't realize it until the next day. I called to see if it could be cancelled and refunded and they said "no." More

by EBERENDSEN Verified Customer Verified Customer

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Disappointing experience. First, the car was originally registered in the Canadian market and never disclosed, there are some differences. Then it's the first time I've bought First, the car was originally registered in the Canadian market and never disclosed, there are some differences. Then it's the first time I've bought a car and had to spend $500 out of pocket to have it detailed the same week since it was conveniently dirty when I agreed to buy it and then discovered the finish on a 3-year-old car was not kept up and the hood decal so terrible that it had to be removed. As part of the detail, I had the inside cleaned and decided to check and replace the cabin filter and there was none even installed, so much for maintenance check. Then I located a GPS tracker from the last owner still attached. I brought it back a week later and walk past the sales guy and he didn't even know me after a 25k cash sale and walked past me twice. Service tells me the ext warranty I paid for doesn't kick in for 30 days which the business manager never said, luckily they fixed a couple of issues which I did appreciate. Now I'm waiting for them to fix the Carfax mileage they reported incorrectly from the visit before it affects value. I'm still deciding whether to change the headlight switch to a US switch since its one only sold in Canada. My fault for not demanding to see the Carfax before I agreed to purchase after buying cars for 40 years and only changed dealerships after locating a vehicle we could RV flat tow. More

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Jeremy Rohrbach was very good at the information I wanted to know about the vehicle I ended up buying. It wasn't what I thought I wanted. it was the one that suited and satisfied the want. Jasmine Murillo w to know about the vehicle I ended up buying. It wasn't what I thought I wanted. it was the one that suited and satisfied the want. Jasmine Murillo was extremely helpful and the technical assistance that was needed for the setup of my new truck. Steve Dublin was able to give the information on the service and procedures that was needed to keep the truck up to perfect running order. The transaction and help to get there was great. More

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Taruj,, Angelo and Jeremy were all amazing to work with. Best car buying experience I've had yet. I will definitely be buying all of vehicles from Antioch Jeep!!! Best car buying experience I've had yet. I will definitely be buying all of vehicles from Antioch Jeep!!! More

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Did their job from start to finish to fit my needs and wants thank you. wants thank you. More

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Manny was great to work with. We would come back again if they had a used car we wanted to purchase We would come back again if they had a used car we wanted to purchase More

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Jasmine went above and beyond to get me a great deal for my new ram 1500. my new ram 1500. More

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