Service advisor Afraz Hosein did an excellent job.
He answered all my questions. We are very happy with our new car.
He answered all my questions. We are very happy with our new car.
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by EUGENEWISEMAN
Verified Customer
Verified Customer
Service Price Transparency
I brought the car in A/C working fine, but when I left
the A/C not working. I tried to talk to that advisor, first he told me to go back and he will check for me. I bust u-turn to go back, approaching th
the A/C not working. I tried to talk to that advisor, first he told me to go back and he will check for me. I bust u-turn to go back, approaching the dealer, he called me back. He told me because I declined previous a/c service, he will charged $230 for a a/c check up. I was shocked and pissed, because he said no one touching anything in the a/c dashboard. How he knows that, he doesn’t work in the back. I ended up leaving the dealership unsatisfactory.
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by THOHA1977
Verified Customer
Verified Customer
Service Price Transparency
Jeremy was a pleasure to work with.
The service was fast and excellent.l would come back again
The service was fast and excellent.l would come back again
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by mcguire_ed
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Lexus of Pembroke Pines responded
Ed, thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review of Jeremy!
Similar to previous ones, this visit was easy to
schedule, all service members were professional and helpful providing an overall excellent experience.
schedule, all service members were professional and helpful providing an overall excellent experience.
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by Vreidmiami
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Lexus of Pembroke Pines responded
Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided a professional and helpful service. We look forward to serving you again in the future!
Great service.
Jeremy is an outstanding and friendly advisor. Was able to get in and out quick. Great communication throughout the whole process.
Jeremy is an outstanding and friendly advisor. Was able to get in and out quick. Great communication throughout the whole process.
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by MJL164
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Lexus of Pembroke Pines responded
Thank you for sharing your experience with us! We're delighted to hear that Jeremy provided outstanding service and made your visit at Lexus of Pembroke Pines smooth and efficient. We appreciate the feedback!
My service advisor was very professional and very
helpful. I much happier there for numerous reasons compared to the North Miami Beach location number one. The prices are more competitive number two.
helpful. I much happier there for numerous reasons compared to the North Miami Beach location number one. The prices are more competitive number two. It’s a more relaxed atmosphere. The owner shouldn’t have paid $1 billion for the North Miami Beach because the prices for labor parts are too expensive there. I look forward to my maintenance program to be switched over to Pembroke Pines from North Miami Beach location. see you soon regards, Damian Churchill PS. My wife also has a Lexus 350 in which she bought from Pembroke Pines. Her name is Ellen Williams.
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by damian15
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Lexus of Pembroke Pines responded
Damian, we're delighted to hear that you're enjoying your experience at Lexus of Pembroke Pines! It's great to know our team and competitive pricing have made a positive impression. We look forward to continuing to serve you and Ellen in the future!
Very good, exceed my expectations.
service was great, Jeremy Rivera had a great attitude and good service.
service was great, Jeremy Rivera had a great attitude and good service.
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by JOHNFRANCO66
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Lexus of Pembroke Pines responded
John, we're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines exceeded your expectations! Thank you for sharing this positive feedback. We look forward to serving you again in the future!
Service was great, I’m pleased.
Jeremy got me in and out. I have No complaints.
Jeremy got me in and out. I have No complaints.
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by Enya
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Lexus of Pembroke Pines responded
Thank you, Enya, for reviewing Jeremy and Lexus of Pembroke Pines!
It was easy to schedule the appointment and the services
was prompt service with great courtesy.
was prompt service with great courtesy.
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by cinnocent
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Lexus of Pembroke Pines responded
We couldn't ask for a better review of Lexus of Pembroke Pines. Thanks so much!
The rep and the tech explain the work I needed for my car
The tech did an excellent job.
The tech did an excellent job.
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by ladyaboite
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Lexus of Pembroke Pines responded
We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Lexus of Pembroke Pines Team