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Jeremy Law
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9 Reviews
9 Reviews
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9 Reviews of Jeremy Law
December 25, 2024
Extremely frustrated by my experience. I made an appointment for oil change, check tire and was told there were two recall repairs outstanding and would I like those addressed as well to w I made an appointment for oil change, check tire and was told there were two recall repairs outstanding and would I like those addressed as well to which I agreed. I was told my car would be ready by 6pm and had to pick it up before 7pm. I called at 5:45pm to check in and was told Jeremy would call me right back. He returned my call at 6:20pm and said that only the recalls had been completed and my car was in line for the routine services. I was in disbelief that after having my vehicle for over 10 hours, the service I had requested hadn’t even been complete! He began with a litany of excuses, none of which to me were acceptable. I explained to him that had a scheduled appointment, they were aware of the services being performed and committed to having it complete by 6pm. And if there were any valid reason why it wouldn’t be done, I should have received a call earlier in the day to let me know of the delay. Because I was told the vehicle had to be picked up by 7pm, I was en route when Jeremy returned my call. I was not able to wait any longer for my vehicle and therefore after having left my car with them the entire day, did not even receive the service that I originally requested. I will be finding another service location for my vehicle for this service and services moving forward. More
by Sgaffey
Verified Customer
December 21, 2024
Throughout the entire process, it was nearly impossible to get any information on the status of my car. I was never called by anyone at the dealership, and I always had to check in and bother people to get to get any information on the status of my car. I was never called by anyone at the dealership, and I always had to check in and bother people to get any information I was constantly sent to voicemail and given excuses as to why things weren’t ready on time my car ended up being a full week . More
by Tim
December 21, 2024
Service department has been great to work with. We are happy to have Westboro Toyota as our local dealer. We are happy to have Westboro Toyota as our local dealer. More
by DEVLINME
Other Employees Tagged: Juan Rodriguez
December 14, 2024
Great and prompt service. I would recommend and will continue using this dealership for service. I would recommend and will continue using this dealership for service. More
by S.A.WALTER
Other Employees Tagged: John Hansen, Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Owen Smith, Fraebert Velasquez, Gabrielle Young
December 14, 2024
Toyota staff were wonderful. Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them t Wait wasn’t bad, technician kept me informed every step. I felt that Toyota and staff were honest and trustworthy and I would highly recommend them to a friend or family member. More
by NARCOLEPTIC_NEKO
Other Employees Tagged: John Hansen, Brandy Blount, Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Owen Smith, Fraebert Velasquez, Gabrielle Young
December 01, 2024
Jeremy was great. He was very helpful with my car maintenance. He get me informed with updates. He was very helpful with my car maintenance. He get me informed with updates. More
by MULTIBOBWORK@GMAIL.COM
Other Employees Tagged: Kevin Camara
November 14, 2024
Jeremy was great. I came in without an appointment, but with the cover over my wheel hanging off. He helped me right away, got me to the parts department for the order I came in without an appointment, but with the cover over my wheel hanging off. He helped me right away, got me to the parts department for the order and the next day got me right in to have the part replaced. More
by PAM.MCKILLOP
