Jeremy Law

Service was great. Efficient and cost was explained very well! I would go back again Efficient and cost was explained very well! I would go back again More

by KFAMILETTO Verified Customer Verified Customer

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I was serviced immediately and treated with respect. The work was done immediately. Communication was great. Wonderful experience! The work was done immediately. Communication was great. Wonderful experience! More

by Jutb2433 Verified Customer Verified Customer

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Always receive great service here, the checked my brakes without charging I feel very comfortable and confident bringing my truck here for service without charging I feel very comfortable and confident bringing my truck here for service More

by DCOLLENTRO Verified Customer Verified Customer

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Westborough Toyota made the car purchasing process extremely difficult and costly. The dealership sold me a car that they weren't prepared to sell, and I wasn't informed that the dealership didn't eve extremely difficult and costly. The dealership sold me a car that they weren't prepared to sell, and I wasn't informed that the dealership didn't even have the title to the car I was buying. This information was only provided to me AFTER I already paid my down payment and waited 2 hours to speak with the finance department. Dealership unwilling to provide a loaner vehicle while they wait for the title to arrive, and said that I could pay out of pocket for a rental with discounted rates, even though it was them who sold a car without a title. It took the dealership 10 days to get the new title in the mail. I had to pay several hundred dollars out of pocket taking Uber because of the dealership selling a car they weren't ready to sell, and offering nothing to accommodate their error. When I picked up the car for the first time after waiting 10 days, the AC didn't work and the car needed to go back into service 24 hours after picking it up. The service advisor (I believe her name was Jodie) did not contact me once while my car remained in the service department for another 2 days. I had to call the service department 3 times before anyone was willing to provide a status update. 3 weeks later, the car is back at the dealership with a check engine light. Lastly, the dealership lost the 2nd key to the car and didn't tell me until I picked up the car for the first time. More

by ED3 Verified Customer Verified Customer

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This by far is the worst dealership I've ever been to. I would never recommend this service department to my worst enemy because of the speed.And lack of communication I would never recommend this service department to my worst enemy because of the speed.And lack of communication More

by jgill1989 Verified Customer Verified Customer

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I have always had the best service at this dealership for the past 14 years. Thank you for all that! the past 14 years. Thank you for all that! More

by ANDY.THOMPSON1234 Verified Customer Verified Customer

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I cannot say enough good things about the Service Department at Westboro Toyota. I have been using Westboro Toyota service department for over 30 years. They are experts in diagnosing and fixing pr Department at Westboro Toyota. I have been using Westboro Toyota service department for over 30 years. They are experts in diagnosing and fixing problems, but also care about their customers and treat customers with patience and respect. Recently I purchased a vehicle at a different dealership and that dealer wanted me to wait until Monday to service my new vehicle because their workers go home early on Friday. My new vehicle had displayed an urgent message late Friday morning and said to take the vehicle to the dealer immediately. So I called Westboro Toyota Service and they scheduled an appointment for that afternoon. At the appointment they ran the diagnostic and resolved he problem quickly. Westboro Toyota Service Department understood how urgent is for me to have the vehicle for the weekend. Because I have a family member who has health issues and often need to get to a medical facility quickly. But even if that were not the case, Westboro Toyota Service Personnel realized that being without a vehicle for an entire weekend is quite serious and would do that for any customer. They were diligent and persistent in resolving the issue and very kind. I recommend the Westboro Toyota Service Department after years of their team taking excellent care of my Toyotas and making certain everything checked out before a long trip, or just for day-to-day use. Thank You Westboro Toyota Service Team More

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Great customer service, timely communication and Jeremy was great, he explained everything and was able to answer every question I had. was great, he explained everything and was able to answer every question I had. More

by RACHELLEDJG Verified Customer Verified Customer

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They were very professional and fast. I was told it would take a hour or was less than an hour. I was told it would take a hour or was less than an hour. More

by NINAKING350 Verified Customer Verified Customer

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Purchased a 2020 Camry with 74,000 miles. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. This service should've been done at 60,000. I would stay far away from Westboro toyota. My car buying experience was xxxx. More

by SJWARD0069 Verified Customer Verified Customer

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