Jeremy Gresham

Experienced a very unfavorable ordeal, in which I don't hold the Dealership as a whole of circumstances they are not aware of and we sincerely hope that a solvable conclusion may be attained.My first prob hold the Dealership as a whole of circumstances they are not aware of and we sincerely hope that a solvable conclusion may be attained.My first problem is after a price quote of 36999 how did the price jump to $40,000 and the MSRP sticker was removed from this Brand new vehicle and was never produced after I requested plus I did not have my copy of the sales contract in which Anas Lazaar pointed to a envelope on his desk and said the paper work was in the envelope and after outside I realized that the envelope was void of the sales contract and the Compuer was malfunctioning and was not printing because I stated aibout all the add ons that need to be reviewed previously but it was told to me that I could pick up my papers the following day and they weren't ready so I called The Finance institution and they mailed me copies of both the contract and the service agreements and in all my endeavors to meet with Mr. Lazaar to cancel the numerous addons I have been met with hostile resistance and excuses of being with other customers,and I don't need the delay tactics to circumvent the the legally simple conclusion that is mandated by the matter of fundamental fairness by law More

by BAARON.767 Verified Customer Verified Customer

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We knew what we wanted when we first came because we had already gone to another dealership. As soon as we came in, Elijah was able to assist us and address all of our needs. It might not have been the exac already gone to another dealership. As soon as we came in, Elijah was able to assist us and address all of our needs. It might not have been the exact price point we wanted with the monthly, but Elijah was able to show us the overall savings of getting an EV vehicle. Great work Elijah!!! More

by Mike Verified Customer Verified Customer

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Jesse is great he made me feel comfortable expressing my concerns over the last year with my car & made me feel heard! Definitely recommend seeing him for any of your car needs concerns over the last year with my car & made me feel heard! Definitely recommend seeing him for any of your car needs More

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I am waiting to resolve my first situation with the finance manager to get the problems of these add ons. finance manager to get the problems of these add ons. More

by BAARON.767 Verified Customer Verified Customer

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I was very disappointed with the treatment I received as a valued customer by the finance manager using deceptive practices about the MSRP when the car had no manufacture sticker on it and all the add ons t a valued customer by the finance manager using deceptive practices about the MSRP when the car had no manufacture sticker on it and all the add ons that weren't discussed and no copies of the paperwork were supplied and when I requested them the service contract copies still were not supplied,so I had to receive copies from Space Coast Credit Union the tactics used by the finance manager was a strategic to deny my opportunity to change the add one which were applied by the finance manager without the proper discussion as to the specifics as to each one severally which in my perspective amounts to the elements of the deceptive practices law,and has totally severed the high satisfaction expectations that were always exemplified from past relationships of business iterations,I will rectify the discrepancies in the coming week within the allotted time mandated by Florida Law More

by Koolfatsdt74@gmail.com Verified Customer Verified Customer

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Tony has been my service representative for many years. He has always been very courteous and helpful. I highly recommend him. He has always been very courteous and helpful. I highly recommend him. More

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Excellent Customer service they fixed my problems. The manager was on top of everything.And the team was Excellent and they really care about my opinion and listen.Have a blessed day.God blessed you The manager was on top of everything.And the team was Excellent and they really care about my opinion and listen.Have a blessed day.God blessed you all Go west colonial kia you get 10 stars. More

by CHERYLFORD709 Verified Customer Verified Customer

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Amazing service all around. Have never had my vehicle serviced this way. Just wow. 5 stars Have never had my vehicle serviced this way. Just wow. 5 stars More

by ricardoojeda Verified Customer Verified Customer

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Jeremy is a good salesman. He worked with you from the start to the end. If trade my He worked with you from the start to the end. If trade my More

by bryantbrenda67 Verified Customer Verified Customer

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Took my Kia in for service for a window, doing that process they discovered a head gasket oil leak, they repaired both the problems, when I picked up my Kia paint was ripped off around the window area process they discovered a head gasket oil leak, they repaired both the problems, when I picked up my Kia paint was ripped off around the window area where they taped it, and I also have a check light now it wasn’t there when I took my Kia in for service, and now when I crank up the car it has a stutter before it starts, when I called the service department about it, they said all the service representative was currently business, and they will call me back when available nobody called so frustrating, won’t be using Kia service department again. More

by RKAYDENE Verified Customer Verified Customer

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