603 Reviews
Write a Review603 Reviews of Jeremy Fields
June 07, 2023
I found another truck out of town and Ben worked with me on the price to keep my business in Decatur! His effort was much appreciated!!! on the price to keep my business in Decatur! His effort was much appreciated!!! More
Other Employees Tagged: Ben Armstrong , Adam Shelton
June 07, 2023
I always go in during walk ins and they are very efficient and always professional. efficient and always professional. More
Other Employees Tagged: Ben Armstrong
June 07, 2023
Thanks to Nicolle and the whole staff for an awesome experience!! We love our suburban! experience!! We love our suburban! More
Other Employees Tagged: Ben Armstrong
June 07, 2023
Very good service g g g g g g g g g g g g g g More
Other Employees Tagged: Ben Armstrong
June 07, 2023
They offer great service and very friendly staff! ! They take very good care of their customers. ! They take very good care of their customers. More
Other Employees Tagged: Ben Armstrong
June 05, 2023
My experience with Lynn Layton Chevy is a combo of commercial and personal vehicles. The sales staff I worked with (Mike Burns/Keith Layton [commercial] & Stuart Tankersly/Jeff Layton [personal]) are commercial and personal vehicles. The sales staff I worked with (Mike Burns/Keith Layton [commercial] & Stuart Tankersly/Jeff Layton [personal]) are top notch! I highly recommend their expertise and ability to assist with all aspects of the vehicle purchasing experience. Once a deal is made, they firmly stand behind it. The service center needs help. Perhaps it's a good thing that they are so popular and in-demand. However, the wait times are atrocious. One of my commercial vehicles was in the service department for two solid weeks for a brake job, and the brakes still squeal to this day. I refuse to take it back for additional work because I cannot tolerate another extended amount of time without a work vehicle. A recently purchased personal vehicle needed some attention in the service department as part of the sales agreement. The initial work took over a week. When the vehicle was picked up, there was additional damage done that had to be repaired. The next stint with the service department took 27 days to complete. Granted, I was provided with a loaner vehicle during this time while the personal vehicle was being repaired according to the sales agreement. After the 27-day stint in the service department, cracked trim was discovered that was previously in good condition. The service department agreed to order the new part and will notify me when it arrives. I sincerely hope nothing else is damaged in the process... Lack of communication is my complaint. I know these guys are very busy as evidenced by the line of vehicles waiting to be checked-in to the service department each time I am there. But, I shouldn't have to call repetitively for a status update on a repair when it is past the promised date. A quick phone call to the customer would go a long way towards making the customer feel that they matter. More
Other Employees Tagged: Ben Armstrong
June 02, 2023
Had a great experience dealing with everyone there was great very nice an help full great very nice an help full More
Other Employees Tagged: Ben Armstrong
June 01, 2023
Today I was pleased with the service I received! !! The people on the front end of the initial visit or always polite!!! This time the cashier was more formidable !! The last time she wasn’t!!! !! The people on the front end of the initial visit or always polite!!! This time the cashier was more formidable !! The last time she wasn’t!!! More
Other Employees Tagged: Ben Armstrong
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