Jeremy Durbin
Jeremy Durbin at The BMW Store

Jeremy Durbin

Service Advisor

The BMW Store

6131 Stewart Road
Cincinnati, OH 45227

Contact Me
not yet
rated
10 Reviews
not yet
rated

10 Reviews

Write a Review

10 Reviews of Jeremy Durbin

November 12, 2024

Dealership Rating
Employee Rating

Paul has been amazing to work with from the jump. He has been on top of every part of the process from the moment I stepped on the lot - helping me decide which vehicle was right for me, the lease, t More

by dan.carruthers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2024

Dealership Rating
Employee Rating

Paul Kolleck listened to our interest & was generous in giving us time to consider options. After the sale, he continued to contact us & assure we were comfortable with the purchase. Awesome care & atten More

by jph6275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

Jonathan was a huge help and kept me up to date on my m2 order. The staff have been nothing but nice and friendly. Stephanie was very nice and informative when I got my car helping me set the car up. It was More

by mrbevins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ric Koresky, Joe Gettler, Eric Fender, Jonathan Kumar , Stephanie bucklin

January 10, 2024

Dealership Rating
Employee Rating

I came back to The BMW Store for their competency, expertise and excellent service. My vehicles are awesome and the purchases and service experiences have been pleasant and rewarding. More

by David Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 28, 2023

Dealership Rating
Employee Rating

Great experience working with the BMW team. This was the fourth car I bought from the BMW Store, all with the same high level of service. More

by bzepf
Recommend Dealer
Yes

Other Employees Tagged: Ric Koresky, Amy Ludlum , Amy Ludlum

April 17, 2023

Dealership Rating
Employee Rating

Easy to deal with, I have purchased 8 cars there. Always professional. Would recommend without reservation. More

by Artarand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck , Mark Harless

January 10, 2023

Dealership Rating
Employee Rating

First class service and friendliness! We couldn’t have asked for a better experience! Very impressed! More

by hollyp1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Gettler

December 27, 2022

Dealership Rating
Employee Rating

BMW Store and Paul Kolleck are always outstanding! Excellent communication and customer service. Knowledgeable about the vehicles and a smooth signing process. Will continue to return customer! Thanks More

by nickrecker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

April 16, 2022

Dealership Rating
Employee Rating

I took my car for a Dinan tune and was quoted as it being 5 business days tops. It took them a month to get my car back to me. The entire process they kept blamed Dinan for everything and took no responsibil More

by 513mds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 18, 2022

The BMW Store responded

Hello Mr Geyman, Thank you for taking the time to review your service experience. I apologize that we did not meet your expectations, this is not how we want our customers service experience to go. We are always striving to improve our experience and feedback like yours gives us tangible issues to address and coach our staff on. Should you have any further questions or concerns, please reach out to Nick Walsh, BMW Service Manager, at nwalsh@bmwstore.com or via phone at (513) 271-8700.

June 26, 2021

Dealership Rating
Employee Rating

Excellent service. Car arrived when promised. Paul was a great salesman and kept me appraised of the progress of the car build and delivery. Would definitely buy a car from him again. More

by thomas.leonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck , Rebecca Bugos

Dealership Inventory (201 Vehicles)

new 2026 BMW X1 car, priced at $50,080
2026 BMW X1
new
Night Dusk Blue Metallic exterior
Manual
All-wheel Drive
used 2019 BMW 540 car, priced at $29,995
2019 BMW 540
used
Carbon Black Metallic exterior
Unknown
All-wheel Drive
used 2025 MINI Hardtop car, priced at $36,435
2025 MINI Hardtop
used
Sunny Side Yellow exterior
Manual
Front-wheel Drive
new 2026 BMW 230 car, priced at $49,530
2026 BMW 230
new
Skyscraper Grey Metallic exterior
Unknown
All-wheel Drive
used 2022 Jeep Wagoneer car, priced at $43,995
2022 Jeep Wagoneer
used
Diamond Black Crystal Pearl Coat exterior
Automatic
Four-wheel Drive
new 2026 BMW X5 PHEV car, priced at $82,125
2026 BMW X5 PHEV
new
Black Sapphire Metallic exterior
Unknown
All-wheel Drive