Jeremy Currens

The purchase process was great, until they lost my cashier's check. In assisting them with their error I've so far spent about 2.5 hours on the phone and at my bank. I had to get the cashier's check c cashier's check. In assisting them with their error I've so far spent about 2.5 hours on the phone and at my bank. I had to get the cashier's check cancelled, which required signature and notarization, and will have to go to Landers to have another temporary tag issued and the dates on the sale documents edited so I don't get penalized when I go get it tagged, then once the funds are returned to my account from the cancelled cashier's check, I will have to go get another check, revisit Landers and hopefully get the documents to my car at that point. That will require more time. There has been zero offer of anything to compensate me for the time I'm spending helping them resolve their error so I can get my car's documents and tag my vehicle. More

by JENNIFER.MOSBY Verified Customer Verified Customer

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The people are great. My only complaint is that I brought the car in to take a look at the alignment and was told that the vehicle had been out of alignment and needed new My only complaint is that I brought the car in to take a look at the alignment and was told that the vehicle had been out of alignment and needed new tires. I would think that that would have been checked when you purchased the vehicle More

by fred.b.stone1997 Verified Customer Verified Customer

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Jeremy at NWA toyota is the best of the best! His dad sold my mom almost all of her cars and Now I’m sure he will see me all of mine! I can’t recommend him enough!! His dad sold my mom almost all of her cars and Now I’m sure he will see me all of mine! I can’t recommend him enough!! More

by abbilane Verified Customer Verified Customer

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Easy process, no pressure, everything was explained in detail,will trade here again in the future when needed detail,will trade here again in the future when needed More

by deervalley6865 Verified Customer Verified Customer

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Salesperson and all staff, were polite, prompt and professional. I felt that they greatly appreciated our business. professional. I felt that they greatly appreciated our business. More

by DARRELL.COX Verified Customer Verified Customer

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I purchased this vehicles for full asking price thinking they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any ele they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any electrical issues would be covered. What they failed to mention was that id have a 500 dollar deductible for any electrical issues. As I left the parking lot within minutes my sensors that detect cars to the left and right of my vehicle popped up on the dashboard as disabled. I called Toyota to schedule an appointment to find the issue with my brand new car. We scheduled an appointment a week out and, to my surprise, the sensors that showed to be disabled suddenly started working again. I was then told an appointment to check the issue was not necessary. Fast forward a year and a half later and the same issue appears. After speaking with them I was blamed for the issue. They do not check the electrical system unless there is an immediate sign that there is an issue. That is not a full inspection. The sales rep was rude and said I should have had it fixed within the 30 days of purchase in order to have it checked for free. This is after I payed full price and was flat out lied to about the warranty and gap insurance covering any electrical issues. These people are deceptive and are just looking to make money. I will continue to spread the word and make posts on every forum possible about the deception the people at this dealership convey. I will rent a billboard as well within the next few weeks near the dealership to warn others of the mistake I made in dealing with these people. I do not like being lied to, especially when I’ve asked direct questions about the coverage and was generous to pay full price. Warning to those looking to buy. DO NOT BUY FROM LANDERS TOYOTA. They will lie about doing a full inspection on the vehicle. They did not check the electrical and now I must pay for their deception. I will make posts every day to help spare others. More

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It was great no complaints. Car was clean when I got it, but after my window tint car could have been washed Car was clean when I got it, but after my window tint car could have been washed More

by jmerrick032 Verified Customer Verified Customer

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Very efficient with the transaction. Attentive but not over the top. Enjoyed the transaction. Good place Attentive but not over the top. Enjoyed the transaction. Good place More

by patrickras83 Verified Customer Verified Customer

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