Jeremy Cadle | Page 2

From the minute I pulled up, everyone I encountered seemed to focus on me and how they could help me. I dreaded the drive from Valparaiso but the drive was worth it and I will come again. seemed to focus on me and how they could help me. I dreaded the drive from Valparaiso but the drive was worth it and I will come again. More

by testtom37 Verified Customer Verified Customer

Report | Print

The service date and time was on schedule. Enjoyed very good coffee and visit with other customers. My vehicle service completed as I requested and very clean when returned. Yes, I Rate my exp Enjoyed very good coffee and visit with other customers. My vehicle service completed as I requested and very clean when returned. Yes, I Rate my experience 100 and look forward to my next service date. Thank you for asking. More

Report | Print

The check engine light came on. Came in and found the problem. Special ordered it. When the part came in, the part took a little longer to fix. They gave us a vehicle to go get lu Came in and found the problem. Special ordered it. When the part came in, the part took a little longer to fix. They gave us a vehicle to go get lunch. Came back and the our car was done. Exceeded all my needs. More

by imdenny74 Verified Customer Verified Customer

Report | Print

Service poor, promised to set new appt, but no on ever called.back to schedule. called.back to schedule. More

Report | Print

Took to long for a oil change got there at 7:30 didn’t leave till 9:50 leave till 9:50 More

by cleaningbyrl64 Verified Customer Verified Customer

Report | Print

Customer service met or exceeded all my needs. Personnel were knowledgeable and helpful. I’m going there next time. Personnel were knowledgeable and helpful. I’m going there next time. More

by paigetwo Verified Customer Verified Customer

Report | Print

I purchased a new GMC and noticed right away a clunking under the front. It’s something with the suspension. They offered to come get it and bring it back to me but I use my truck for work daily and can’t under the front. It’s something with the suspension. They offered to come get it and bring it back to me but I use my truck for work daily and can’t work out of a small car so I made an appointment. I told them I would be in the area and could drop it for about 3 hours for them to at least nail down what they need. I feel like it fell on def ears and they were only trying to slow me down. Dropped truck off and got a little bitty car to run to a work appointment. Came back after over 3 hours and they had not even taken it in. I told them I needed my truck again and they said it would take a few days. I can’t do that and they did not respect my time limit when I told them up front. My only hope is getting my truck fixed when I am off for surgery coming up in the next month. Very disappointed that 80g on a truck and they had zero care that I have to work to pay for said truck, and I have time limits as I need it Monday through Friday. I buy a new vehicle just about yearly and hoped I found a new dealership to utilize as the other I had used multiple times started taking advantage of it. I get it that they are busy but that is why we made an appointment and when I said that to them they told me that is just a drop off time. Again, not everyone can go without a truck and work out of a small car. There is a reason I bought a brand new truck. Prior to that date the service manager was attentive and stepped in to help and knew my scheduling when he had me set it up. More

Report | Print

3pm appointment for oil chance and rotation. 1hour 45 minutes later excuses are being made for 30 minutes worth of work. Technician didn’t even check air pressure now two days later Low pressu 1hour 45 minutes later excuses are being made for 30 minutes worth of work. Technician didn’t even check air pressure now two days later Low pressure Light is on because technician didn’t do his job! This is why I do my own maintenance! Why bring my vehicle that charges $100+ per hour for maintenance That’s not worth 20 an hour! More

by 25GMC2500 Verified Customer Verified Customer

Report | Print

This dealership has always taken great care of me and my family and we appreciate it! family and we appreciate it! More

by bry.jarvis Verified Customer Verified Customer

Report | Print

Very professional service, conscientious and respectful about your needs. I would highly recommend David Scott Lee GMC Buick! about your needs. I would highly recommend David Scott Lee GMC Buick! More

by jmanderson2755 Verified Customer Verified Customer

Report | Print