Jeremic Vladan

The very first Mercedes Benz I ever leased was here at this dealer back in 2021. Sadly, my salesman made my experience a bad one. Even so, I still went through with the lease. Fast forward to 10/12/2023 a this dealer back in 2021. Sadly, my salesman made my experience a bad one. Even so, I still went through with the lease. Fast forward to 10/12/2023 and WOW!! I came in for my end of lease appointment and I was completely blown away by the exemplary service and attention from the entire team. Starting with the email communication regarding appointment details from Cecilia and Bree before I even arrived. Then, when I did arrive to my appointment, I received a warm reception from the front desk staff. After that, I met with my salesman Jeremy. He showed me the options available to me for a new lease and explained everything about the process in super detail so that I wasn't confused about anything. My previous salesman didn't do that. Jeremy literally made magic happen when it came to my new 2023 C300 lease!! I couldn't believe it. Then, it was time to sign paperwork with Elena. She was very kind and thorough. After that, I met with my delivery specialist Mason. He is very smart, personable and explained all the functions and features of my new car to me. And when it was time for Mason to leave he let me know that Jeremy wanted to say goodbye. Jeremy came out and gave me a big congratulatory hug. Thank you to the entire team that made me feel like a truly valued and appreciated customer. More

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It was an amazing experience with Fletchers Jones New Port beach!!! beautiful collection of cars, wonderful facility, Explicitly Jeremic who helped us in all aspect of finalizing the car and 100% credit Port beach!!! beautiful collection of cars, wonderful facility, Explicitly Jeremic who helped us in all aspect of finalizing the car and 100% credit to him. More

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My experience was absolutely fantastic and most of that is due to having Vladan Jeremic as my sales consultant. He was knowledgeable, humble and patient which was essential given how nervous I was. Can't l is due to having Vladan Jeremic as my sales consultant. He was knowledgeable, humble and patient which was essential given how nervous I was. Can't leave behind the expertise of senior manager Austin Real and finance manager Tom Johnson. I can't wait for my next purchase in the future. Outstanding overall! More

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This dealership is A1! I lived in Dallas Texas for many years and the Mercedes dealer their Park Place was an outstanding dealership. I leased and bought several cars for I lived in Dallas Texas for many years and the Mercedes dealer their Park Place was an outstanding dealership. I leased and bought several cars for them over the years. I became friends with the sales professional who sold me the cars and the service department was exceptional to deal with. The experience at that dealership made me feel my business was valued. I moved to California and began looking for a dealership. A friend of mine at my office told me of his great experience at Fletcher Jones in Newport Beach and encourage me when I was ready to trade to contact them. I can honestly say it was a wonderful referral that I have referred Fletcher Jones to several of my other friends seeking a car. Jeremic Vladan “Jeremy” is outstanding to deal with he makes the transaction effortless. And I feel that my business is valued at this dealership. It is unfortunate that it is 2 1/2 hours away from where I live in Palm Springs California, however it is worth it to drive to do business in Newport at Fletcher Jones. More

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Service associates are very professional and always available to help out making you feel welcome regardless of model and year of car you are driving. available to help out making you feel welcome regardless of model and year of car you are driving. More

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Very sweet guy! He just didn't answer all of my questions, and made me feel rushed during the buying process.. Loved the costumer service at this dealership though, but i'd probably find someone el questions, and made me feel rushed during the buying process.. Loved the costumer service at this dealership though, but i'd probably find someone else with a bit more patience. More

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good service friendly and accomodating staff from beginning to end of the deal. it was another great mb experience! looking forward to another exciting driv friendly and accomodating staff from beginning to end of the deal. it was another great mb experience! looking forward to another exciting drive! More

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Very well maintained vehicles The reason I didn't give five stars is the transaction process. My salesman made me feel rushed during the process and the concerns I had weren't bei The reason I didn't give five stars is the transaction process. My salesman made me feel rushed during the process and the concerns I had weren't being looked to serious as the buyer. At the end my financial rep Ms. Shadi had excellent customer service and answered all my concerns. My used vehicle purchase was very well maintained and refurbished to a factory look. More

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Excellent customer service Excellent service, the sales had good attitude and very polite to the customers. Feel so comfortable and definitely will come back for my next car. Excellent service, the sales had good attitude and very polite to the customers. Feel so comfortable and definitely will come back for my next car. More

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Excellent Service Jeremy was a fantastic Salesman. He helped us trade in our old lease and get us out with a better car at a good price. Jeremy was a fantastic Salesman. He helped us trade in our old lease and get us out with a better car at a good price. More

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