Great service!
Easy to schedule and once I was there, it was very efficiently taken care of. I would definitely recommend their service.
Easy to schedule and once I was there, it was very efficiently taken care of. I would definitely recommend their service.
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by DAYMETAIRIE
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
Everyone there is so friendly.
The mechanic sent me a video explaining everything and I noticed that the work area was a clean as a whistle. Overall, it was a very good experience
The mechanic sent me a video explaining everything and I noticed that the work area was a clean as a whistle. Overall, it was a very good experience even though I was called in for a recall.
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by SUZYQ218
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Don't know her name. She was our greeter and was very welcoming and engaged us in a good conversation.
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
They have a very nice clean area for you to wait for your
car to be serviced
car to be serviced
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by kencherash52
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
Nice and helpful,respectful.
They informed me of the service needed and provided prices which was helpful.Great customers service will return
They informed me of the service needed and provided prices which was helpful.Great customers service will return
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by REGINAALLEN2016
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
Best ever experience purchasing a vehicle.
Mazdas are fantastic vehicles and Paretti always provides great service and support.
Mazdas are fantastic vehicles and Paretti always provides great service and support.
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by BOBCELESTE1
Verified Customer
Verified Customer
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
The salesman, C Burst, was excellent and the reason we
purchased. Troy L and Brady were also very helpful. We look forward to enjoying our CX 90 Turbo. Thanks
purchased. Troy L and Brady were also very helpful. We look forward to enjoying our CX 90 Turbo. Thanks
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by laperouse
Verified Customer
Verified Customer
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti.
Brady T. Hulsey
General Sales Manager
Paretti Mazda of Covington
The service was great, until I met the crass and uncouth
finance guy, Brett. He should not assume why a customer is interested in a vehicle. He asked the service guy, if he knew what I was trying to do. He
finance guy, Brett. He should not assume why a customer is interested in a vehicle. He asked the service guy, if he knew what I was trying to do. He knows more than I. I saw the Mazda CX50 and liked the vehicle. Then I asked Spencer, the salesman to show it to me and give me some pointers about it. Spencer was extremely helpful, as usual. After Brett started talking my business in front of anyone who wanted to listen, I went to service and picked up my car and left. Meanwhile, I’m still trying to figure out what the finance guy assumed I was trying to do. Actually, I don’t try to do anything, I make it happen, if that’s what I want. I never had a problem buying my first vehicle. I sign papers and Spencer showed me everything I needed to know about my CX30, in about an hour. At 65, I’m long past putting up with xx. I love the dealership and most of the employees I’ve met so far. It only takes one to turn me off!!! That was my experience that day. I love how the service department operates, so I will be back.
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by JOYAAUSTIN
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Paretti Mazda Of Covington responded
I am sorry about your experience recently at Paretti Mazda of Covington. Rest assured I have taken the feedback and responded appropriately. I hope that your next experience exceeds your expectations and look forward to assisting you personally when you return. I will pass of the positive feedback to Spencer, If you need to speak with me directly please call me at ext 5313.
Thank you,
Brady T. Hulsey
General Sales Manager
Paretti Mazda of Covington
brady.hulsey@paretti.com
Nice Guys!
The Service Techs and the Salesmen.
I don’t have a local Mazda dealership so I drive in from out of town. Not only do I get great professional main
The Service Techs and the Salesmen.
I don’t have a local Mazda dealership so I drive in from out of town. Not only do I get great professional maintenance and care for my vehicle; lagniappe, the guys don’t mind indulging me in conversation to make the time go by quicker as I wait for my Mazda to be serviced and shined up for the road trip back home. From music to learning about the next Mazda that I’m going to buy to rotors and oil pans and alignments; put in a pool table and I’d get car repairs done every week! Really though, awesome and I’m satisfied feeling like I’m leaving in a safe, well built pretty new ride everytime I roll out! Thanks!
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by SHERRYVIDRINE
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
First time there so my rating is based upon that.
No issues with service or service personnel.
No issues with service or service personnel.
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by G.MAXINE
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
Paretti Mazda Of Covington responded
Thank you for your recent service visit with us and thank you for taking the time to complete your review.. We appreciate your feedback as we are constantly working to improve the customer experience. If I can ever be of assistance, please feel free to reach out anytime.
Sincerely,
JEREMIAH MADDOX
jeremiah@paretti.com
Everyone was very helpful!
I will definitely be back for my next purchase. I love my new car!
I will definitely be back for my next purchase. I love my new car!
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by ARIELLEHUOTARI292
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
Paretti Mazda Of Covington responded
Thank you very much for you response. We strive to give the best service. I hope that you enjoy your Mazda and remember that your first four oil changes are on us. Thank you again for choosing Paretti.
Brady T. Hulsey
General Sales Manager
Paretti Mazda of Covington