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Jeramie Diaz
Jeramie Diaz at Diamond Chevrolet of San Bernardino
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Jeramie Diaz

Sales Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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3.9
17 Reviews
3.9

17 Reviews

Write a Review

17 Reviews of Jeramie Diaz

March 07, 2025

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Employee Rating

Very unpleasant visit was strong armed out of payment even though I had pre paid oil changes and maintenance More

by macosta4588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Moreno, Julian Paco , Lady at register was awesome

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March 05, 2025

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Employee Rating

They work very efficiently and quickly. I was there for less than 2 1/2 hours and that is a win in my book. Everyone I came in contact with was super friendly and helpful. More

by bdgala18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Moreno, Julian Paco

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Mar 05, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Diamond Chevrolet of San Bernardino was efficient and that our team provided friendly and helpful service. We appreciate your kind words and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

March 03, 2025

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Employee Rating

i was well taken care of by service department , immediate response by service dept. informing he take care of my problem More

by MTONIRON
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! I'm thrilled to hear that our service department at Diamond Chevrolet of San Bernardino took great care of you and provided immediate assistance. We always strive to address our customers' needs promptly. We look forward to seeing you again in the future! Best, Israel Mora (909) 883-8833

Mar 03, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Diamond Chevrolet of San Bernardino. It’s great to know that we could accommodate you on short notice and complete your oil change and tire rotation swiftly. We appreciate your kind words about our customer service. We look forward to serving you again! Best, Israel Mora (909) 883-8833

March 03, 2025

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Employee Rating

The customer service was ExcellentI didn’t have an appointment. I was In a hurry, they took in my truck got my oil changed done fast And he did a Excellent job with my oil change and tire rotationand More

by STEELMANRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Moreno, Julian Paco

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February 28, 2025

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Employee Rating

I had an appointment at 8am. Two cars ahead of me. Service took 6 hours to complete for an initial service on my new car. Seems excessive. More

by hawaiianwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 04, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand that waiting for an extended period can be frustrating, especially with an appointment. Your feedback is invaluable, and we appreciate you taking the time to let us know. Please feel free to contact me directly at Diamond Chevrolet of San Bernardino if you'd like to discuss this further. We're committed to providing better service in the future. Best, Israel Mora (909) 883-8833

February 26, 2025

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Employee Rating

The service staff was very friendly a salesman was very helpful and offered to show me more about my new trail blazer More

by CARLTON_R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Moreno, Julian Paco

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Feb 27, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you found our service staff friendly and that our salesman was helpful in showing you more about your new Trailblazer. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle! Best, Israel Mora (909) 883-8833

February 25, 2025

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Employee Rating

Good stuff at diamond Chevrolet claoueu good guy got two trucks serviced there I like the service More

by RUDYROBLES1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Moreno, Julian Paco

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Feb 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Rudy, for your wonderful review! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and appreciated our service. It's fantastic to know that Claoueu took good care of you and your trucks. We look forward to seeing you again for your future service needs! Best, Israel Mora (909) 883-8833

February 22, 2025

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Employee Rating

The shuttle service diamond Chevrolet provides makes it so easy for me and convenient to take my truck Silverado for service there🙂👍🏻 More

by LASKDJOWOWLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your great feedback! We're thrilled to hear that you find our shuttle service convenient for bringing your Silverado in for service. At Diamond Chevrolet of San Bernardino, we strive to make your experience as smooth as possible. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

February 22, 2025

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Employee Rating

When always going to get my vehicle service, I always have to look for someone for help! When picking came up, I had to wait 45 minutes need to take more pride in customer service. More

by RENANRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Moreno, Julian Paco

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Feb 25, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait for assistance, especially during vehicle service. We appreciate your feedback, as it helps us identify areas for improvement in customer service at Diamond Chevrolet of San Bernardino. If you have any specific concerns or would like to discuss this further, please feel free to reach out to us directly. We value your input and hope to provide you with a better experience in the future. Best, Israel Mora (909) 883-8833

February 22, 2025

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Employee Rating

Services take forever. Communication for service updates are not there. Operations aren’t run smoothly More

by JuanB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 25, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Juan. We understand your concerns regarding the service delays and communication issues. At Diamond Chevrolet of San Bernardino, we strive to ensure an efficient process and keep our customers informed. Your experience is valuable to us, and we encourage you to reach out directly so we can address your specific concerns. Thank you for bringing this to our attention. Best, Israel Mora (909) 883-8833

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