Jerad Brockel | Page 2

The Darrow Re Con dept. did a terrible incomplete job my the Ford Edge! When got car home, found coolant level to be at least 2 quarts low. Did not check battery. Have since did a terrible incomplete job my the Ford Edge! When got car home, found coolant level to be at least 2 quarts low. Did not check battery. Have since found it to be failing. A lot of pressure to purchase hi profit car warranty! More

by HOLDENMACH Verified Customer Verified Customer

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This dealership was very welcoming and clean. ... I was treated with utmost respect from everyone that I encountered ... I was treated with utmost respect from everyone that I encountered More

by CHERYL.MCDUFFIE Verified Customer Verified Customer

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People were nice and offered to help with setting up the electronics which was appreciated electronics which was appreciated More

by DJS3536 Verified Customer Verified Customer

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Both Ken and Darlene were fantastic and attentive to my needs. Job well done!! I would recommend them all day long needs. Job well done!! I would recommend them all day long More

by JT12 Verified Customer Verified Customer

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Salesman Tim Lewis was friendly and personal until I told him I'd think things over and possibly return later regarding a new car purchase. After that, his demeanor changed and he became cold and even a bit him I'd think things over and possibly return later regarding a new car purchase. After that, his demeanor changed and he became cold and even a bit rude. Nonetheless, I returned the following business day to sign the paperwork and take ownership, even though he tried forcing an additional $499 mandatory "etching fee" onto the invoice. After the sale, he essentially tried bribing me with a free car wash and a full tank of gas in exchange for a favorable review, stating that I'd be invited back in a couple weeks to complete a survey and then receive the freebies. I explained to him that I'd pay for my own gas and car wash but would gladly give an honest straight forward opinion. Needless to say, I never heard anything back from Tim about the survey. The only positive experience I had at Russ Darrow Nissan was with the service department. They were exceptionally polite and professional. More

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El vendedor jp Lopez excellente trato y atención siempre estuvo al pendiente de todo pique se necesitaba además que fie veridico en todo lo que me ofrecio estuvo al pendiente de todo pique se necesitaba además que fie veridico en todo lo que me ofrecio More

by Gerardo Murillo Verified Customer Verified Customer

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Salesperson was great, low pressure. It took a week to get a part in to fix a problem before we took delivery. Everything else was fine. It took a week to get a part in to fix a problem before we took delivery. Everything else was fine. More

by HUNTER952 Verified Customer Verified Customer

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The whole dealership is amazing. They’re willing to work with what you can afford and won’t stop until you leave satisfied. They’re willing to work with what you can afford and won’t stop until you leave satisfied. More

by Ciera Verified Customer Verified Customer

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Nev was wonderful! I called in the morning and the vehicles that I test drove were ready for me. She is so personable and polite. 5 stars for her. The entire buying ex I called in the morning and the vehicles that I test drove were ready for me. She is so personable and polite. 5 stars for her. The entire buying experience was great. More

by DIANEMCGILL Verified Customer Verified Customer

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Abdul S , is very cocky and unprofessional, his team however needs to be coached on honesty however needs to be coached on honesty More

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