Jenny Joseph | Page 8

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that Jenny and our team made you feel at home and ensured a smooth and easy transaction. Going above and beyond to make our customers happy is our goal, and we're delighted we could do that for you. We appreciate your high recommendation and look forward to serving you again at Crest Cadillac! Enjoy your new vehicle!

Crest Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Jenny provided you with outstanding service at Crest Cadillac and made your car buying trip the easiest you've ever experienced. It's fantastic that she had the car ready for a test drive upon your arrival and that she was knowledgeable about the vehicle and its capabilities. We'll be sure to pass along your kind words to Jenny. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Jenny and Carolina provided you with great service at Crest Cadillac. It's fantastic that they were knowledgeable, patient, and not pushy, ensuring you had a positive experience. We'll be sure to pass along your kind words to Jenny, Carolina, and the rest of our team. Your satisfaction is our priority, and we appreciate your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Crest Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that our team member was helpful and knowledgeable, taking the time to explain every detail about the vehicles you were interested in. Your satisfaction is important to us, and we appreciate your kind feedback. We look forward to assisting you again at Crest Cadillac!

Crest Cadillac responded

We are so grateful for your kind words about Crest Cadillac! Car shopping can definitely be grueling, so we're thrilled to hear that Jenny made the process much smoother for you. Her respectful, knowledgeable, sincere, and personable approach is exactly what we strive for in our sales team. Thank you for mentioning these qualities – we'll be sure to pass on your positive feedback to Jenny.

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that your experience at Crest Cadillac was smooth and efficient. Having your vehicle pulled up and ready to view upon arrival shows great preparation, and we appreciate you mentioning that. We're also happy to hear our team worked diligently with you on your trade-in and stayed late to finalize the paperwork. That dedication to customer satisfaction is something we take pride in. It sounds like even our management team stepped in to help get the numbers right – that's a true commitment to making your deal work! We'll be sure to pass on your kind words to everyone involved, including management. Thank you for choosing Crest Cadillac and for recognizing the extra effort our team put in for you. We look forward to seeing you again in the future!

Crest Cadillac responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with Jenny Joseph and Joshua Gabbai exceeded your expectations. At Crest Cadillac, we strive to provide exceptional customer service throughout the entire car-buying journey, and it sounds like Jenny and Joshua delivered! Their extensive knowledge, engaging demeanors, and commitment to transparency throughout the process are all qualities we value in our sales team. We'll be sure to recognize both Jenny and Joshua for their outstanding work! We're especially grateful for your kind words highlighting their professionalism, charisma, and eagerness to assist. It sounds like they made a significant impact on your decision to purchase a vehicle from Crest Cadillac. We are delighted you found a car you love at a competitive price. Thank you for recommending Jenny Joseph and Joshua Gabbai to others. Their dedication to customer satisfaction is sure to make the car-buying experience at Crest Cadillac a positive one for many future customers! Congratulations on your new car! We look forward to seeing you again soon for your service needs.

Crest Cadillac responded

We're so grateful for your review, Glen! Creating a positive and friendly atmosphere is important to us, and we're thrilled to hear our team achieved that for you. A huge thanks to Jenny for going above and beyond! We love hearing stories about team members who truly make a difference. We'll be sure to pass on your kind words. Congratulations on your new car! We hope you continue to have a pleasant experience with Crest Cadillac. Please don't hesitate to reach out if you have any questions or need anything at all in the future.

Crest Cadillac responded

We're so glad you chose Crest for your car purchase! Transparency and building trust are very important to us. Thank you for recognizing Jenny's excellent communication skills and follow-through. It's fantastic to hear she kept her promises and provided a positive overall experience. We'll be sure to pass on your kind words to her. We're thrilled you found the perfect car at Crest, and we look forward to serving you again in the future!

Crest Cadillac responded

Thank you for taking the time to share your recent experience at our service department on March 8th. We sincerely apologize that your oil change took longer than expected and that the communication regarding the wait time was lacking. Please contact James Freel at jfreel@vtaig.com at your earliest convenience. Thank you again for your feedback. We value your business and hope to have the opportunity to show you a much better experience in the future.