Jenny Graeber

After explaining to these people over the phone that my credit was terrible and I didn't want to drive an hour to be lied to, they promised they had a special program and my credit didn't matter. They end credit was terrible and I didn't want to drive an hour to be lied to, they promised they had a special program and my credit didn't matter. They end up going above and beyond to lie to me and waist my time. I wanted a used Altima for 20k - 25k that I already found on there website listed on there lot, and they offer me a brand new 40k vehicle, run my credit 7 times to give me an almost 30% interest rate after I offer up to 15k cash down! Then they proceeded to get me into a new car instead of a used and offer me a low-end Sentra, making promises of fixing my credit by refinancing me in a year. I leave only for them to call me back with the used Altima for 23k that I originally wanted and a lower interest rate. And this wasn't 1 but 4 different managers all doing the same thing to me. I know car salesmen are shady, but Nissan of Puente Hills goes hard with the deception and lies, like they train the managers how to lie! Do not waste your time. There is a reason that Altima, Maxima, Versa, Rouge, Titan and the GT-R are all being discontinued by next year. More

Report | Print

Everything has gone perfect I found the perfect car it took a while but I was able to find my perfect car. I did several day looking at cars and prices but they were the only one that where able to work w took a while but I was able to find my perfect car. I did several day looking at cars and prices but they were the only one that where able to work with my budget. I did take several hours looking at all the car they had. Plus I even checked with other dealers they were the only ones with major variety and willing to take their time. I went and tried to see what I could get for my credit being bad and all. They gave me a couple of options and I was able to workout a good payment plan for my car. Very happy I took a brand new car home. More

Report | Print

The sales associate Julia was terrible and rude. She was the hurry up and buy type She was the hurry up and buy type More

Report | Print

I was very please when I first arrived people we're very courteous and friendly. I fist set my appointment with Adriana she helped me get a great sales representative who helped me ever step of the way I di courteous and friendly. I fist set my appointment with Adriana she helped me get a great sales representative who helped me ever step of the way I did not think I could get a new car but they helped me. I walked out with a lower payment and a brand-new car I was showed all the inventory and was even taken on a test drive to see how the car would be for my daily routine. It was completely amazing not to big not too small I then proceeded to the paper stand I was happy with how smooth the process was. After everything I was given a tour of service to see what my new service routine would look like. It looks like it'll be easy for my service to be performed. I will be coming back for the service. More

Report | Print

One of the best experiences I had shopping for a car. They knew exactly what kind of vehicle I wanted and worked with my budget They knew exactly what kind of vehicle I wanted and worked with my budget More

by doom740 Verified Customer Verified Customer

Report | Print

Fantastic service! I was helped right away and never felt pressured. My salesperson, Jenny Graeber, was super kind and helpful. She made sure to inform me of car features and different options and packages. pressured. My salesperson, Jenny Graeber, was super kind and helpful. She made sure to inform me of car features and different options and packages. Her guidance really helped me make informed car buying decisions. I really appreciated her patience and her thorough explanations. More

by annawang300 Verified Customer Verified Customer

Report | Print