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Jennipher Alvernia
Jennipher Alvernia at Clement Ford

Jennipher Alvernia

BDC Director

Clement Ford

1075 W Terra Ln
O'Fallon, MO 63366

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3 Reviews
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3 Reviews

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3 Reviews of Jennipher Alvernia

July 23, 2025

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Employee Rating

Here is my review to the manager Jason since he did not want to accommodate with me and meet face to face with me to resolve the many issues I have had with them. You might as well leave your car stranded More

by Azariah Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sean Sapienza, Steve Anders, Jerry Layton, Randy Delgado, Jason Gross , Dr. Donte Kara, Chasady Rydel and Matt

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Jul 24, 2025

Clement Ford responded

Hello Mrs. Jackson thank you for taking the time to talk with me this morning and bringing your concerns to my attention. Even though the concern started with a failed part from Ford, we fell short on our end with keeping you informed during the already frustrating situation you were dealing with. I hope that after our conversation you know my sincerity and that I want to make sure we make things right for you. I know we are meeting on Saturday morning, but if there is anything you need prior to that please don't hesitate to reach out to me. Jason Gross Service manager, Clement Ford

February 03, 2023

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The people there are great to deal with however the website needs some work because of it being misleading. More

by Williammking2004
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Davis, Josh Davis, Dr. Donte Kara, Justin Londoff, Paul Mansker

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Feb 06, 2023

Clement Ford responded

Hello William, thank you for the feedback. We are sorry that you were mislead by our website. We are working to get the problem fixed. Feel free to let us know if there is something we can help with. Sincerely, Your Friends at Clement Ford

January 05, 2023

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Top notch customer service! Very professional and they took the stress out of new car shopping. I will definitely recommend this dealership and salesman to my friends and fa More

by LM99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Ser Voss , Jason Gross, Dr. Donte Kara, Justin Londoff, Paul Mansker, Kevin Pettit, Mike Zuppardi

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Jan 05, 2023

Clement Ford responded

Hello, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Ford

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