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Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Jennifer Westerlund

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
19 Reviews
4.7

19 Reviews

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19 Reviews of Jennifer Westerlund

December 20, 2024

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They did a wonderful job where they worked but left a 3x2,5 inch hole not repaired in the from bumper..... More

by Robert Marlett
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Recommend Dealer
Yes
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December 02, 2024

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Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
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Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, Russell Fox, James Love, Dustin Stachowiak, Jose Martinez, Mark Sanders, Matt Smith

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Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2024

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Good experience and highly recommend! Good customer service! They are very knowledgeable and informative on the type of vehicle you want to purchase. More

by ERMABOWEN
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We greatly appreciate your kind words about our customer service and the knowledgeable team at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you had a good experience. We hope to assist you again in the future, and please feel free to share your experience with others! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 30, 2024

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The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
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Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Karen Pattison, Starla Johnson, Bryan Stanley, Russell Fox

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Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 06, 2024

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They were very professional and knowledgeable handled everything with speed and accuracy and did a really great job matching the colors ! They even detailed it very well I will definitely give them my fu More

by JEFFLESTER0413
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Nov 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about our team's professionalism and expertise at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you loved the color matching and detailing of your vehicle. Your support means a lot to us, and we look forward to serving you again in the future. Don’t hesitate to reach out if you need anything else! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 02, 2024

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Jennifer made the process so easy and fast. I dropped off my car and was there maybe 15 minutes and they took care of the rest. They communicated with my insurance and took care of all payment More

by KARI_FLANAGAN
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Yes
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Nov 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kari, for sharing your wonderful experience with us! We're thrilled to hear that you found the process easy and fast at James Wood Chevrolet Buick GMC Decatur. Our team, especially Jennifer, strives to provide efficient service and excellent communication. It's great to know that your car looked fantastic after detailing. We appreciate your kind words and hope to assist you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

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Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Mark Sanders, Sam Lara, Matt Smith

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 28, 2024

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James Wood Collision Center repaired my vehicle above satisfactory expectations. Jenn Westerlund super nice and kept me informed every step of the way. Madesta Browne made the billing a breeze and helpfu More

by copperheadrow
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Recommend Dealer
Yes

Other Employees Tagged: Madesta Browne

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Sep 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that James Wood Collision Center exceeded your expectations with the repairs and that Jenn and Madesta provided exceptional service. We appreciate you taking the time to recognize their efforts. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

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The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
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Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Nick Huff, Shawn Hooe

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Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

August 30, 2024

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I've been buying from James Wood Motors for 40 years . Service is top notched. I won't go anywhere ekse. Super friendly and helpful More

by cdn6485
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Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Asa Johnson Jr, Shawn Hooe, Mark Sanders

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Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's fantastic to hear that you consistently receive top-notch service from our team. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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