Jennifer Preston

I have an older vehicle, it required a lot of communication through the whole process, which they provided effortlessly. communication through the whole process, which they provided effortlessly. More

by mlmueller88 Verified Customer Verified Customer

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Kept in communication all during my service visit about what was found and suggestions to make repairs. what was found and suggestions to make repairs. More

by genegodawa Verified Customer Verified Customer

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Environment was clean, staff was outgoing and very helpful. They provided an oil change and tire rotation very timely. helpful. They provided an oil change and tire rotation very timely. More

by jpreston5 Verified Customer Verified Customer

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Very professional and knowledgeable staff. Everyone treated me decently. I would definitely come back for service. Everyone treated me decently. I would definitely come back for service. More

by karlcheryl Verified Customer Verified Customer

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Always am very happy with the service I receive from everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though everyone at Summit - from the receptionist to the sales rep to the service dept to the service techs - do miss the chocolate chip cookies though More

by davebauer0 Verified Customer Verified Customer

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They got our vehicle in and diagnosed the problem in a timely manner and were extremely great to work with. Also gave some estimates on recommended maintenance. Would highly recommend. timely manner and were extremely great to work with. Also gave some estimates on recommended maintenance. Would highly recommend. More

by pcsiacsek Verified Customer Verified Customer

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First, Summit had my Jeep for three weeks, in the three weeks they had my vehicle I (Miranda, the owner) only got one call, the initial call to tell me that they found something wrong and needed a part. No weeks they had my vehicle I (Miranda, the owner) only got one call, the initial call to tell me that they found something wrong and needed a part. Not once did they call again to tell me that the part kept getting pushed back on delivery dates. No "update" calls. Just me in limbo waiting, I called every few days for an update, and it seemed no one ever knew what was going on, especially when I called and they told me that the woman that was handling my account "was no longer with us". I was on hold for a very long time for them to even find me no information. When I was FINALLY able to pick my vehicle up, they had zero paperwork ready for me and stated that they would send it in the mail and I STILL HAVE NOT RECEIVED ANY, and my center council inside my Jeep was still torn apart. I did not notice that until I got home and the service center was closed. By far the worse service center experience I have ever uncountered. I am currently starting my search for my next Jeep and was considering Summit but am strongly thinking about going elsewhere again due to this experience. More

by theomalleys2019 Verified Customer Verified Customer

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They got my vehicle in and serviced in a timely manner, and were polite and good to work with. and were polite and good to work with. More

by sieglaff Verified Customer Verified Customer

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Professional, friendly, prompt, competent personnel. We have all of our service performed at this facility. Always happy with service. We have all of our service performed at this facility. Always happy with service. More

by bbmj3 Verified Customer Verified Customer

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A great dealership! Service department employees are friendly, knowledgeable and helpful. Recommend this dealership to everyone! Service department employees are friendly, knowledgeable and helpful. Recommend this dealership to everyone! More

by Barbara Verified Customer Verified Customer

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