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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez | Page 37

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.8
375 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.8

375 Reviews

Write a Review

375 Reviews of Jennifer Perez

November 10, 2022

Dealership Rating
Employee Rating

Very pleased with service and associates. Did have to make two visits to the dealership. More

by dlorion72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , BJ Llanos

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Nov 18, 2022

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 08, 2022

Dealership Rating
Employee Rating

Service advisor was amazing highly recommended her, service was easy thanks to the service advisor More

by DILLONSCHLARBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

November 05, 2022

Dealership Rating
Employee Rating

Very good service department. Very good service technicians. Very good experience. I will use them again More

by michaelearl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Peter Nieves, James Decaro , BJ Llanos, Luis Nunez, Brandon Rodriguez

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Nov 11, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 05, 2022

Dealership Rating
Employee Rating

Service advisor is great. Not sure about the service they left all kids of residue by the repairs I can’t get off More

by AST216B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 11, 2022

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 05, 2022

Dealership Rating
Employee Rating

I had a good experience, everyone that I talked to was nice and open to help More

by Luke joubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 11, 2022

Elder Ford of Tampa responded

Hi Luke, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2022

Dealership Rating
Employee Rating

Ali badgered me to by the car! They sold me a car that had 2400 miles, not new and had damaged rear tires! Finance didn’t try to save me any money! Just added the same service pack More

by CTWHYHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ali Syed , Jeffrey Camara, Robo and Josh were excellent!

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Nov 11, 2022

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 05, 2022

Dealership Rating
Employee Rating

Good service, no issues. .. Took care of any problems and or issues that came up. More

by Scotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera , Brandon Rodriguez

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Nov 11, 2022

Elder Ford of Tampa responded

Hi Scotty, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2022

Dealership Rating
Employee Rating

The SERVICE DEPARTMENT is great at keeping appointment times and with a full inspection I’m alerted if there’s any issues. As of now there’s no issues to worry about. More

by Happy Vehicle Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , BJ Llanos, Brandon Rodriguez

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Nov 07, 2022

Elder Ford of Tampa responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

October 28, 2022

Dealership Rating
Employee Rating

The person i worked with was Jennifer P. She was an awesome advisor. I was turned around at first by a diff person but i was called back in for service and helped by Jennifer. She handled ev More

by CHRSTIA6182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 03, 2022

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Elder Ford of Tampa! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2022

Dealership Rating
Employee Rating

Service tech Shawn and service advisor Jennifer were outstanding in getting my F150 repaired. Elder ford is lucky to have these two on their team. More

by BRONCO941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn.

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Nov 03, 2022

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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