Jennifer Perez
Jennifer Perez at Elder Ford of Tampa
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Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
320 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs

Languages Spoken

English English

4.8

320 Reviews

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320 Reviews of Jennifer Perez

December 19, 2024

Dealership Rating
Employee Rating

Good work place, a good complete inspection, great costumer service and technician service, I like it More

by JONNATHANOBANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hall river james

Dec 22, 2024

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

December 19, 2024

Dealership Rating
Employee Rating

Incompetent people working there. I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on per More

by MJSHAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

December 14, 2024

Dealership Rating
Employee Rating

Knowledgeable mechanics, courteous and keeps you informed on progress. Short wait time. Clean waiting area More

by hazlockler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

Dealership Rating
Employee Rating

Great service from the team. Everyone involved was fast and accommodating. Especially appreciate the ride service. More

by gsigle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

Dealership Rating
Employee Rating

The team was great they had a very good job I’m glad I had them do the work More

by foreony04
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

Dealership Rating
Employee Rating

The best customer service, nice workers, professional people and great and fast service. I love it 🙏 More

by Yeneidys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 11, 2024

Dealership Rating
Employee Rating

Service department took care of my recalls on my 2021 f250 truck at my house, which was over and above for me. Thanks Elder Ford. More

by TOMMCLAIN12000
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Elder Ford of Tampa responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2024

Dealership Rating
Employee Rating

I had to get my car serviced, I called at the last min they were able to get me in and out no long waiting. I was really impressed this time. The want time seem to be getting better. More

by dmccalla64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 06, 2024

Dealership Rating
Employee Rating

They are very friendly and very professional wiht their work and are respectful to everyone More

by Laudicelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2024

Dealership Rating
Employee Rating

This was the best experience I have ever been involved with will definitely am amazed at the quality service thank you for everything. More

by ehaynes1845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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