Jennifer Perez
Jennifer Perez at Elder Ford of Tampa
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Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
332 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

4.8

332 Reviews

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332 Reviews of Jennifer Perez

April 01, 2025

Dealership Rating
Employee Rating

Service could never figure out what was wrong with the vehicle. Communication was very poor. Very dissatisfied. My agency will no longer bring our fleet vehicles to Elder Ford for any service. More

by MICHAEL.GONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 31, 2025

Dealership Rating
Employee Rating

Great customer service from the whole entire staff and follow up with you through the process More

by Talltails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 30, 2025

Dealership Rating
Employee Rating

Great service with a smile in their faces Employees that listen to my concern and fix it right the first time More

by sefabian
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

March 14, 2025

Dealership Rating
Employee Rating

Excellent Service I recommend it, I got good treatment. the seller Sergio and rervicial he helped me for a More

by bco571008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2025

Dealership Rating
Employee Rating

Clear communication from the advisors. Nice facility. Fast service. Knowledgeable technicians. They offer a drop off option where you can uber home get your service done and then uber back More

by CplNick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Loar , River Hall

Feb 26, 2025

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2025

Dealership Rating
Employee Rating

They did an Awesome work on my vehicle I’m very happy with it! Very professional team More

by YARIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Elder Ford of Tampa responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 15, 2025

Dealership Rating
Employee Rating

Exceptional service as always. Thank you for everything you do to put your customers first More

by Drisdomabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Beavers, Pete Mancini

Feb 19, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

February 11, 2025

Dealership Rating
Employee Rating

good, appreciate the communciation. reaached out serveral times during the day. will have other cars serviced More

by david.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2025

Dealership Rating
Employee Rating

Jenni was able to fix my problem that I had with my truck in a timely manner and had great communication with me. More

by ACTIONLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2025

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

Feb 04, 2025

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

They work to help customer be satisfied and make sure they are driving safe cars More

by belmom59
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Nicole Dobbs

Jan 10, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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