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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa
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Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
309 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

4.8

309 Reviews

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309 Reviews of Jennifer Perez

November 19, 2024

Dealership Rating
Employee Rating

Jennifer was awesome, my service was quick and easy. I’ll be sure to recommend Elder ford to everyone i know! More

by LUGONICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Peter Nieves

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Nov 21, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 17, 2024

Dealership Rating
Employee Rating

Had a great experience, same as the past 17 years. Jennifer was very helpful. It’s a in and out experience, no issues at all. Thank you More

by Ivans_braganza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2024

Dealership Rating
Employee Rating

Great dealership, Everyone was super helpful and I had a great experience all around. Super greatful to everyone there. More

by EMMETTBILLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

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Nov 19, 2024

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

Dealership Rating
Employee Rating

Always friendly great service They let me know the final results and what is needed if needed Always happy when I need service Good job service dept More

by TYRONEPATTON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 19, 2024

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2024

Dealership Rating
Employee Rating

Good atmosphere, Awesome staff ! Thank you . More then anything I would recommend anyone to come visit this location . More

by GQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Mike in service good fella.

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Nov 18, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating
Employee Rating

I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on More

by luisnavarrohome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Nacer Menouni, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

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Nov 13, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 10, 2024

Dealership Rating
Employee Rating

Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. More

by lookatthisbodyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Nov 12, 2024

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Dealership Rating
Employee Rating

Im bad with the name but the guy who attended me it was good, nice and help me to fast More

by Dra.spichardoruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Dealership Rating
Employee Rating

This is a great dealer I’m glad and so grateful for choosing elder Ford thank a lot and happy todo business with them More

by ricantonypr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro

Report | Print
Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 08, 2024

Dealership Rating
Employee Rating

They were ok they came out to my job they just dropped the ball by not checking out my initial complaint. More

by shelliez7798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Dobbs

Report | Print
Nov 10, 2024

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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