Jennifer Pace
Jennifer Pace at Palmetto Ford Lincoln
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Jennifer Pace

Service Advisor

Palmetto Ford Lincoln

1625 Savannah Hwy
Charleston, SC 29407

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5 Reviews
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5 Reviews

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5 Reviews of Jennifer Pace

March 09, 2024

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Employee Rating

Terrible customer service. Unfortunately, I had major car trouble while travelling, and had to leave my car nearby at a 3rd party mechanic, who couldn't fix it and so contacte More

by castlenmarket
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharon

Mar 11, 2024

Palmetto Ford Lincoln responded

Thank you for your feedback. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We take matters such as these very seriously. Our records indicate that you purchased your pre-owned 2015 vehicle from Carmax in another state and have never serviced any vehicles with us, however we have passed your feedback along to our Management Team who has asked that you please contact our service manager at1-843-571-3673 so that we may attempt to resolve these issues.

July 20, 2023

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Employee Rating

19 July 2023: I live in Beaufort, but purposefully chose to travel the 1 ½ hours to buy my 2022 Lincoln Aviator from Palmetto because O. C. Welch’s Service Department is AWFUL! My first 2 service appointmen More

by KWOOD
Recommend Dealer
Yes

May 08, 2023

Dealership Rating
Employee Rating

What an amazing turn around for the service department! last week I submitted a comment on the service department as they did not have the part needed for the recall I made an appointment and traveled 27 m More

by Dora Yonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Oltmann , Jeff the tech that did the work today!

December 15, 2022

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Employee Rating

Unfortunately, I am going to have to leave a not so nice review for Mr. Roger Early And his Lovely parts "Specialist" Miss Ashley. I HAVE NEVER BEEN TREATED AS RUDLEY AS I WAS TODAY BY THE BOTH OF THEM. R More

by mdecker.ae
Recommend Dealer
Yes

Other Employees Tagged: Roger Early, Bob Pace , Ashley Parts department

August 29, 2022

Dealership Rating
Employee Rating

These Folks do the Car Sales and Service Business right All the way Around. Every staff member from Salesmen to Service Advisors right to the Management, Go the Extra Mile Seriously to make you feel comfor More

by Toyota Landcruiser Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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