Jennifer Nelson
Jennifer Nelson at Herb Chambers Kia of Burlington

Jennifer Nelson

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
148 Reviews
4.8

148 Reviews

Write a Review

148 Reviews of Jennifer Nelson

November 06, 2024

Dealership Rating
Employee Rating

Really helpful staff. Polite and efficient. Could do with some coffee in the lounge. Happy to use them again More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Nov 07, 2024

Herb Chambers Kia of Burlington responded

Alan, thank you for the review & feedback - it is much appreciated by all of us here at Herb Chambers Kia of Burlington and we look forward to seeing you again in the future!

October 30, 2024

Dealership Rating
Employee Rating

The service was very fast and efficient. I definitely recommend this Kia dealership in Burlington. More

by Krista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Oct 31, 2024

Herb Chambers Kia of Burlington responded

This is great to hear, Krista! Thank you for coming to Herb Chambers Kia of Burlington!

October 19, 2024

Dealership Rating
Employee Rating

I just wanna say the outstanding customer service I got From Cesar and Diego Thank you for all your help. You guys are the best. More

by Kellyryan970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Oct 21, 2024

Herb Chambers Kia of Burlington responded

We're delighted to hear that Cesar and Diego provided outstanding customer service at Herb Chambers Kia of Burlington! Thank you for sharing your experience with us.

October 13, 2024

Dealership Rating
Employee Rating

Highly professional. Courteous. Keep you informed about problem, solutions and cost. I would recommend it to anyone. More

by Sergiomarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Herb Chambers Kia of Burlington responded

Thank you for recommending Herb Chambers Kia of Burlington! We're glad to hear our team kept you informed and provided professional service. We appreciate your support!

October 12, 2024

Dealership Rating
Employee Rating

Car was on a recall was done for free Fast work Thank you 😊 Great job 👏 👍 More

by rcampbell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Oct 14, 2024

Herb Chambers Kia of Burlington responded

It was our pleasure to assist you! Please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Kia of Burlington Team

September 26, 2024

Dealership Rating
Employee Rating

Staff was nice. Could have explained the service charges/recall notice a bit more. Otherwise fine experience. More

by Connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arbelae

Sep 26, 2024

Herb Chambers Kia of Burlington responded

Connor, thank you for the review. We appreciate your feedback and will work on improving our communication moving forward. Take care and please don't hesitate to reach out if our Herb Chambers Kia of Burlington team can be of service again in the future!

June 18, 2024

Dealership Rating
Employee Rating

I know many will tell you it is more expensive to service your car at a dealer, but all in all the price was comparable and there is something to be said for knowing the work is being done right and by someo More

by Saloisk13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We appreciate you trusting our Herb Chambers Kia of Burlington team to care for your vehicle and look forward to seeing you at your next visit!

May 31, 2024

Dealership Rating
Employee Rating

Sales and service are top drawer. Great folks to work with. Service is the best I have dealt with. More

by RachelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

May 31, 2024

Herb Chambers Kia of Burlington responded

Thank you for trusting our dealership for all of your automotive needs! -Herb Chambers Kia of Burlington

May 25, 2024

Dealership Rating
Employee Rating

From the moment I walked in, the folks at Herb Chambers' KIA of Burlington made me feel comfortable and at ease. Honestly, I had so much fun! The team is genuine. John Frances, Matthew Pierre, Cathy H, J More

by Reeve P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2024

Herb Chambers Kia of Burlington responded

Reeve, we're delighted to hear you had a positive shopping experience with John, Matthew, Cathy, Julian, Michael, Jennifer, Senee and our team at Herb Chambers Kia of Burlington! Enjoy your new Kia Sportage Prestige and we can't wait to see you again soon. Thank you for choosing and recommending us!

April 02, 2024

Dealership Rating
Employee Rating

I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

1
...

Dealership Inventory (183 Vehicles)

used 2018 BMW X3 car, priced at $21,498
2018 BMW X3
used
Dark Graphite exterior
8 speed automatic
All-wheel Drive
used 2022 BMW X5 car, priced at $49,998
2022 BMW X5
used
Alpine White exterior
8 speed automatic
All-Wheel Drive
used 2015 Honda CR-V car, priced at $16,498
2015 Honda CR-V
used
Crystal Black Pearl exterior
continuously variable automatic
All-wheel Drive
used 2014 Hyundai Sonata car, priced at $8,498
2014 Hyundai Sonata
used
Pacific Blue Pearl exterior
6 speed automatic
Front-wheel Drive
used 2022 Hyundai Tucson car, priced at $23,998
2022 Hyundai Tucson
used
Portofino Gray exterior
8 speed automatic
All-Wheel Drive
new 2025 Kia Carnival car, priced at $40,655
2025 Kia Carnival
new
Aurora Black Pearl exterior
Automatic
Front-Wheel Drive