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Jennifer McCullough
44 Reviews
44 Reviews of Jennifer McCullough
September 13, 2024
Currently have a vehicle in the shop. I have questions about the invoice. I have spoke to the service writer, Jennifer, over the phone twice. Both times she sent me to the VM of the servi I have questions about the invoice. I have spoke to the service writer, Jennifer, over the phone twice. Both times she sent me to the VM of the service manager, Brad. No return call. Then I called Brad directly and left 2 VMs over a week's time. No return call. Horrible service...won't do business with them again. More
by sjennings
Other Employees Tagged: Brad Warnecke
July 21, 2022
I made a annual check on my car and they do not make a good job, after a few days after I start to have problem with the battery I call them for explain the problem but they do not help me , no support , good job, after a few days after I start to have problem with the battery I call them for explain the problem but they do not help me , no support , no good customer service , I don’t think I will come back in this place anymore. More
by ddp
May 14, 2022
Talked with a lady in service prior to getting the Works package on our Jeep and was told a price beforehand. After oil change was done they increased the price .. I was lied to by this lady in the service package on our Jeep and was told a price beforehand. After oil change was done they increased the price .. I was lied to by this lady in the service dept. and her response when asked was, it happens. I can promise, Jack Schmitt Ford will never again service any of my vehicles, including my Ford. So, if you want the old bait and switch salesman talk, this your dealership, Not Mine ! More
by RCOOK6384
Verified CustomerMarch 24, 2022
I was greeted by a friendly and cooperative representative. The service thereafter was of the highest quality. The Edge was serviced in a very professional and when I was notified she was fin representative. The service thereafter was of the highest quality. The Edge was serviced in a very professional and when I was notified she was finished, I also received another Wow! she is washed and looking quite beautiful. Thank you. More
by M.KOVARIK
Other Employees Tagged: Brad Warnecke, Mike Paule, Dan Nunn
March 21, 2022
Was pleased with the service. They got me in on time and performed the service in a timely manner. The on line Ford road service was very cumbersome and not user friendly, but Jac They got me in on time and performed the service in a timely manner. The on line Ford road service was very cumbersome and not user friendly, but Jack Schmitt Ford was very helpful and dependable as usual. More
by MOLITORD
March 16, 2022
First time visit to this service Department, hadn't bought a new car in a long time. Received a notification from my Ford Pass that it was do soon for an oil change, scheduled on line, drove right in a bought a new car in a long time. Received a notification from my Ford Pass that it was do soon for an oil change, scheduled on line, drove right in at scheduled time, in was painless, in and out in 40 minutes, with a car wash and full service, great service will be back for next service do. More
by PINTOFORD71
March 16, 2022
Everyone at Jack Schmitt Ford is always so nice and always so helpful! I love working with them! always so helpful! I love working with them! More
by SHELBY.GARVEY
Other Employees Tagged: Brad Warnecke, Mike Paule, Dan Nunn
March 14, 2022
Fast and friendly. They contacted me when the parts came in for the recall and got me in quickly They contacted me when the parts came in for the recall and got me in quickly More
by RBOAT392
Other Employees Tagged: Brad Warnecke, Mike Paule, Dan Nunn
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