106 Reviews
Write a Review106 Reviews of Jennifer Gibbs
December 07, 2023
Excellent customer service & friendly. Will answer all questions asked of them. Never had a problem with servicing there Will answer all questions asked of them. Never had a problem with servicing there More
Other Employees Tagged: Bill Webb, Angus Chu, Hector Ortiz, Daniel Diaz , Zac Bennett, Gary Calisti, Chris Mullin
December 02, 2023
Purchased a 2017 Corvette and a 2020 Chevrolet Equinox LT from Hawk Chevrolet and have both cars serviced exclusively there. The service consultants are courteous, polite and very knowledgeable. I have wor from Hawk Chevrolet and have both cars serviced exclusively there. The service consultants are courteous, polite and very knowledgeable. I have worked frequently with Jennifer Gibbs because she is familiar with my cars and with me. The service techs know their stuff and the work performed is always first rate! More
Other Employees Tagged: Bill Webb
November 29, 2023
Worst sales person I've ever dealt with. I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was 6 1/2 ft. I found out a couple days later, when I went to put my work ladder in it, it was only 5'-10". When I questioned it the salesman told me they don't make this truck with a 6 1/2 ft bed. Not true. I talked to a manager and my option was to get the same truck, with the same options, with a 6 1/2 ft bed, sent from a different dealer, but would cost me $12k more. Even though the window stickers were the same. Or keep this truck and deal with it. I wasn't going to pay $12k more so now I'm stuck with a truck that is not even what I wanted. This truck has been in for service multiple times with many issues. Only a couple have actually been resolved. The most recent visit they replaced a warped painted bumper that was out of alignment with the rest of the front end on the driver side. I specifically told them I didn't want the bumper replaced unless they could guarantee it would look better. They assured me it would. Now that they replaced the bumper, the issue with the alignment of the bumper is better on the driver side but worse on the passenger side. On top of the issue still being there, the alignment where it meets the quarter panel is bad. Also, they chipped the paint on the quarter panel. And worst of all, the paint is NOT an exact match with the rest of the truck. I bought this truck new and after financing this truck is costing me $70k and now it looks like its been in an accident even though it hasn't. It only has 4500 miles on it. More
Other Employees Tagged: Rocco Ruffolo , Tim Thorn
November 22, 2023
Good dealer to work with every thing went easy. Would buy car from them again. Would buy car from them again. More
Other Employees Tagged: Bill Webb, Angus Chu, Hector Ortiz, Daniel Diaz , Zac Bennett, Gary Calisti, Chris Mullin
November 22, 2023
The service is good but the only comment I would have is that they need to do a better job of getting you out the door much faster when it comes to oil changes. I will say that they do check under the hood that they need to do a better job of getting you out the door much faster when it comes to oil changes. I will say that they do check under the hood for anything that may need attention without being pushy. More
November 22, 2023
Really good service and knowledgeable. I like hawk Chevrolet over the other dealers The service department knows what they are doing I like hawk Chevrolet over the other dealers The service department knows what they are doing More
Other Employees Tagged: Jennifer Gibbs