Park Ford of Mahopac, Inc.
Mahopac, NY
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191 Reviews of Park Ford of Mahopac, Inc.
Have a 2018 Ford Edge with 68,000 miles that has been diagnosed with a coolant intrusion issue, where the only remedy is to completely replace the engine. Went in for assistance to replace engine or trad diagnosed with a coolant intrusion issue, where the only remedy is to completely replace the engine. Went in for assistance to replace engine or trade-in. Did not get any service done or look at any cars as they had no interest in helping. It is a well known issue due to a design flaw in the engine (which was redesigned in 2020). Park Ford is not offering any discount for engine replacement and offered $200 as a trade-in value. Both service department and sales department employees couldn't care less. This common issue impacts 2013-2019 Ford Escape, 2013-2019 Ford Fusion, 2015-2018 Ford Edge, 2017-2019 Lincoln MKC and 2017-2019 Lincoln MKZ vehicles with 1.5L, 1.6L, and 2.0L Ecoboost engines. Ford has a TSB on it, but no recall. Buyer beware if purchasing a used Ford vehicle. They aren't disclosing the defect to customers. Only hope is a class action lawsuit that can take years. Was advised to call corporate. Agents at corporate give a case number and read a statement saying there is no recall for it and not to expect anything. More
Every time I bring the vehicle in for service or somethings wrong they always fix it the first time great bunch of guys/woman and they’re also friendly. Thank you. somethings wrong they always fix it the first time great bunch of guys/woman and they’re also friendly. Thank you. More
The staff was great and we enjoyed the “no pressure” experience. I felt they were trustworthy and we would highly recommend this dealership. experience. I felt they were trustworthy and we would highly recommend this dealership. More
Over the years ive owned several fords and used several different dealerships for service. None compare to the excellent trust worthy service I received at Park Ford of mahopac .I also recently used their different dealerships for service. None compare to the excellent trust worthy service I received at Park Ford of mahopac .I also recently used their mobile service which is a game changer for people on the go . More
Park Ford is an excellent Dealership for both purchasing and service. I have been going to Park Ford for over 50 years (starting when they were in South Yonkers), over that time period they have never faile and service. I have been going to Park Ford for over 50 years (starting when they were in South Yonkers), over that time period they have never failed me in any way. They are very polite and genuinely attentive to customer wants and needs. Park Ford is the only place that I never have any after thoughts or concerns about when purchasing a new vehicle or having service performed, they are absolutely stellar. More
Great service. Timely, friendly and very knowledgeable. A real pleasure to do business with them. Timely, friendly and very knowledgeable. A real pleasure to do business with them. More


