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Jennifer Fields
Jennifer Fields at Hubert Vester Chevrolet
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Jennifer Fields

Service Advisor

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Jennifer Fields

November 09, 2024

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Employee Rating

Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Taylor Whitley

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Nov 14, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

November 08, 2024

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Brian showed exceptional customer service skills and was dedicated to taking care of my vehicle. He treated me with respect and prided himself in taking the highest quality care of my vehicle possible. Outs More

by MRANDOLPH0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

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Nov 14, 2024

Hubert Vester Chevrolet responded

Brian is a strong member of our Service team, adept at delivering an excellent experience for our customers. Thank you for your kind words and for recognizing his skills. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

October 05, 2024

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The gentleman that did the work was exceptional. He was knowledgeable kind and fast. Great service!!! More

by debra_u_29412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2024

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

September 25, 2024

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I was treated with respect, and the staff is super friendly. I feel at ease while my car is being serviced, and trust the work being done professionally. Jennifer was an angel, very thorough and knowl More

by mabelcarroll1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Hubert Vester Chevrolet responded

Thank you for your positive comments about your interactions with Jennifer. She strives to provide stellar customer service and make sure your visit is an excellent experience. We appreciate your business and hope to see you again. Lisa Owens Customer Relations Manager

September 06, 2024

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Employee Rating

Dried my car off at appointment fine my car was ready way before I exorbitant it to be. Customer service is always amazing at Hubert Vester chevy More

by AMYTAYLOR891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

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Sep 06, 2024

Hubert Vester Chevrolet responded

I am happy to hear that your service was completed quickly and to your satisfaction. Thank you for your kind words and for allowing us to take care of you. We look forward to seeing you again. Lisa Owens Customer Relations Manager

September 05, 2024

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Staff was friendly as always. They got me on and out quick and the pricing was fair More

by redline35gtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Meacomes, Brian Schlegel, Taylor Whitley, Brittany Moore

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Sep 06, 2024

Hubert Vester Chevrolet responded

Thank you for the 5-star review! We try to be mindful of your time and have the work completed in a timely manner. We appreciate you recognizing many members of our strong Service team and their customer service skills. Thank you again for your feedback and your business. Lisa Owens Customer Relations Manager

September 04, 2024

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Employee Rating

My tires don’t match what’s on the dash. So when they rotate my tires they never program it on my dashboard More

by KEISHAHARRISY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danny Meacomes

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Sep 06, 2024

Hubert Vester Chevrolet responded

Keisha, thank you for your feedback. I am sorry to hear that there was a detail overlooked during your recent visit. We want to resolve your concern and our Service Manager, Danny Meacomes will be reaching out to you to do so. We appreciate your business and you patience. Lisa Owens Customer Relations Manager

September 02, 2024

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This dealership is very professional. I like their hospitality. I would recommend them to anyone More

by MARYDCKNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2024

Hubert Vester Chevrolet responded

Thank you so much for your kind words. Jennifer and our Service team are devoted to putting our customers at ease by providing a friendly and comfortable atmosphere. We appreciate you choosing us and look forward to serving you again. Lisa Owens Customer Relations Manager

August 28, 2024

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Employee Rating

Friendly and courteous service speedy check in clean and pleasant waiting area commentary coffee a place to work on laptop and updates on your vehicle More

by jean_baines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Hubert Vester Chevrolet responded

It sounds like Jennifer and our Service team took great care of you during your recent visit, including keeping you updated with the current status of your vehicle. We're glad that you found our facility and amenities comfortable and pleasant during your experience. Thank you for your positive feedback. We look forward to taking care of you again. Lisa Owens Customer Relations Manager

August 21, 2024

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Employee Rating

I was not satisfied with the scheduling service and the communication service, I would not recommend services at Hubert Vester Chevrolet, More

by ANGELAMIKECHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Hill

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Aug 22, 2024

Hubert Vester Chevrolet responded

Thank you for your candid feedback about your recent visit. I do apologize for any gaps or miscommunication on our part. Our Service Manager, Danny Meacomes would like to discuss your concern further and has already tried to reach out to you, unsuccessfully. If you would call him at (252) 291-2111, ext. 1201 at your earliest convenience, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

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