Jennifer Fields
Jennifer Fields at Hubert Vester Chevrolet
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Jennifer Fields

Service Advisor

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Jennifer Fields

December 14, 2024

Dealership Rating
Employee Rating

Price was more than quoted and tires weren’t there when they were suppose to be. Found out after there a fee for credit cards. Overall no discount even offered for having to wait an entire day longer and b More

by DOUGSNIPES
Service Price Transparency
Workmanship
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Recommend Dealer
No
Dec 16, 2024

Hubert Vester Chevrolet responded

Mr. Snipes, we strive to deliver an exceptional experience for our customers and I am sorry that your recent visit was not a positive one. Our Service Manager, Danny Meacomes, would like to discuss your concerns directly with you, so please expect a call from him. We appreciate your candid feedback and your understanding. Lisa Owens Customer Relations Manager

December 02, 2024

Dealership Rating
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Jennifer is great to work with. The problem with my 2021 Tahoe was not resolved. It only has 26,000 miles on it and there's a clicking noise when driving. I was supposed to receive More

by summerlinoil01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Hubert Vester Chevrolet responded

Ms. Summerlin, we do apologize for the delay in your update. Thank you for your patience. Our Service Manager, Danny Meacomes, called you today and left a voicemail. If you would call him back at your earliest convenience at (252) 291-2111, ext. 1201, he looks forward to speaking with you. Lisa Owens Customer Relations Manager

November 29, 2024

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The are very helpful ,they answer any question I might have,I would recommend them to all my friends. More

by roxy1rosie2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Taylor Whitley

Dec 03, 2024

Hubert Vester Chevrolet responded

Thank you for your praise of Taylor and Jennifer and our Service team. We appreciate you taking the time to give us feedback and for recommending our services to others. It means so much to us! Lisa Owens Customer Relations Manager

November 23, 2024

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I try to support my local Chevy dealer as much as possible but when I got the price doing an oil change versus another location down the street for a lot cheaper I was disappointed. I purchases my la More

by cbarnette49
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Brittany Moore

Nov 27, 2024

Hubert Vester Chevrolet responded

Mr. Barnette, we truly do appreciate your support of us and local businesses. We strive to stay competitive with our pricing. Our Service Manager, Danny Meacomes, would like to address your concerns and will be reaching out to you. Thank you for your honest feedback. Lisa Owens Customer Relations Manager

November 09, 2024

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Employee Rating

Love the personal attention given by everyone. Thank you for the great experience with your dealership. More

by madukes_ellis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel, Taylor Whitley

Nov 14, 2024

Hubert Vester Chevrolet responded

Thank you for recognizing several members of our Service team. Each customer's circumstances are different and we are committed to creating an exceptional and individualized experience for each one. We appreciate your praise and hope to assist you in the future. Lisa Owens Customer Relations Manager

November 08, 2024

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Brian showed exceptional customer service skills and was dedicated to taking care of my vehicle. He treated me with respect and prided himself in taking the highest quality care of my vehicle possible. Outs More

by MRANDOLPH0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

Nov 14, 2024

Hubert Vester Chevrolet responded

Brian is a strong member of our Service team, adept at delivering an excellent experience for our customers. Thank you for your kind words and for recognizing his skills. We appreciate your recommendation and look forward to serving you again. Lisa Owens Customer Relations Manager

October 05, 2024

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The gentleman that did the work was exceptional. He was knowledgeable kind and fast. Great service!!! More

by debra_u_29412
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

September 25, 2024

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I was treated with respect, and the staff is super friendly. I feel at ease while my car is being serviced, and trust the work being done professionally. Jennifer was an angel, very thorough and knowl More

by mabelcarroll1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Hubert Vester Chevrolet responded

Thank you for your positive comments about your interactions with Jennifer. She strives to provide stellar customer service and make sure your visit is an excellent experience. We appreciate your business and hope to see you again. Lisa Owens Customer Relations Manager

September 06, 2024

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Employee Rating

Dried my car off at appointment fine my car was ready way before I exorbitant it to be. Customer service is always amazing at Hubert Vester chevy More

by AMYTAYLOR891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Schlegel

Sep 06, 2024

Hubert Vester Chevrolet responded

I am happy to hear that your service was completed quickly and to your satisfaction. Thank you for your kind words and for allowing us to take care of you. We look forward to seeing you again. Lisa Owens Customer Relations Manager

September 05, 2024

Dealership Rating
Employee Rating

Staff was friendly as always. They got me on and out quick and the pricing was fair More

by redline35gtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Hubert Vester Chevrolet responded

Thank you for the 5-star review! We try to be mindful of your time and have the work completed in a timely manner. We appreciate you recognizing many members of our strong Service team and their customer service skills. Thank you again for your feedback and your business. Lisa Owens Customer Relations Manager

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