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Jenna Clancy
Refer Me
68 Reviews
Dealership Experience
2 yrs, 2 mos
68 Reviews
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68 Reviews of Jenna Clancy
May 30, 2024
I had my Hyundai Tucson serviced at the Morries on 394 in St. Louis Park, MN. recently The service rep. told me my car would be available later that day. She then called and said it wouldn't be ready to pi St. Louis Park, MN. recently The service rep. told me my car would be available later that day. She then called and said it wouldn't be ready to pick up the same day but said it would definitely be ready the next day. I returned the next day, and it wasn't ready. It wasn't ready the next day either. Nobody called to tell me it would not be ready. I called and left message with the service manager 2x and she never called back or messaged me in any way. I'm very unhappy with this experience! Very poor customer service. I will go elsewhere! More
by jkelly
Other Employees Tagged: Kelly Lokken
Verified CustomerOctober 03, 2023
My Service Advisor, Jenna, was awesome! She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna an She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna and the dealership. Very happy customer! More
by jgolson1976
October 02, 2023
I was told to schedule an appointment for a recall on my car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work sc car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work schedule since the appointment was on a weekday morning. But when I got there the part was not there and they could not do the repair. The technician did offer a credit which is good, but I think Morries needs to improve their inventory system and ensure that when a customer is coming in for a repair that requires a known set of parts, those parts are there, and if they are delayed or unavailable, the customer is called and the appointment is cancelled before they show up to the dealer. More
by dave4mpls
September 26, 2023
They helped me quickly and treated me very well. I was very happy with the service. I was very happy with the service. More
by TODDKIDD2009
Other Employees Tagged: Ryan Burkhardt, Gerardo Gonzalez, Preston Tuma , Ahmed Deeb, Keith Ellenberg, Kelly Lokken, Sarah Smith
September 22, 2023
Professional. Thorough. On time. Friendly staff. Share options and give truthful service suggestions. Just great! Thorough. On time. Friendly staff. Share options and give truthful service suggestions. Just great! More
by Carol S.
Other Employees Tagged: Preston Tuma , Kelly Lokken, Sarah Smith
September 21, 2023
Friendly, efficient, courteous and knowledgeable staff! Purchased my Tucson at Morries 394 Hyundai which were also fabulous but only 5 minutes from Inver Grove Hyundai! Will be having all my service done h Purchased my Tucson at Morries 394 Hyundai which were also fabulous but only 5 minutes from Inver Grove Hyundai! Will be having all my service done here! More
by Ambrogan
Other Employees Tagged: Preston Tuma , Tyler
September 20, 2023
They were fast, accurate and excellent service! They communicated well and followed up perfectly, great staff! They communicated well and followed up perfectly, great staff! More
by amaclaren25
Other Employees Tagged: Preston Tuma , Kelly Lokken, Sarah Smith
September 20, 2023
Very good problem solving with an issue on my car. The bike rack was broken The bike rack was broken More
by MKELLE
Other Employees Tagged: Preston Tuma , Kelly Lokken, Sarah Smith
September 20, 2023
The service was quick and the receptionist was nice. Overall my experience was pretty good. Overall my experience was pretty good. More
by TISCHMIES
Other Employees Tagged: Preston Tuma
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