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Jenn Turner
Jenn Turner at Honolulu GMC Cadillac

Jenn Turner

BDC Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.3
48 Reviews
4.3

48 Reviews

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48 Reviews of Jenn Turner

August 01, 2025

Dealership Rating
Employee Rating

Car was there 22 months damaged car was in service 22 months and came back damaged bad More

by Jeff Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Herman Teves, Jr., Jeff Huang, Dante Jovenal, Nick Nakama , Justin Gen Mgr jeremy Cervantes

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July 23, 2025

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Employee Rating

The employees are extremely friendly but after my car was diagnosed they failed to get back to me about the service I requested. I reached out to book a tire service and received no response. In addition, I More

by ASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 25, 2025

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

July 18, 2025

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Employee Rating

Anthony was very helpful ensured that my family and I got a great deal and had an easy purchasing process. Would recommend anyone looking for a vehicle to visit Honolulu GMC. More

by MICHAELVANHORN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Theresa Karas, Jeff Huang, Dante Jovenal, Nick Nakama, Eric Cheigh , Anthony Santiago

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Jul 18, 2025

Honolulu GMC Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 22, 2025

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Employee Rating

VERY GOOD IN SEVICE. .VERY NICE ..DOING VERY FAST BIG MAHALO TO ALL OF YOU More

by NGUYENTONY79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Kalai Mukawa, Jeff Huang, Dante Jovenal, Nick Nakama, Eric Cheigh

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Jun 22, 2025

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 02, 2025

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Employee Rating

Excellent service very easy communication nice and clean dealership fast work have very good coffee and drinks More

by Czechgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 02, 2025

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Employee Rating

Very accommodating and helpful, communication was excellent and they keep me updated as it progressed. More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Theresa Karas, Jeff Huang, Dante Jovenal, Nick Nakama , Jeff Lee, Andrew Morey, Service Department

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Mar 03, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

February 16, 2025

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Employee Rating

Need much better incentive program communication with customer, after purchase completed, waiting on sales managercall. More

by JASPER_GREEN
Recommend Dealer
Yes
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Feb 17, 2025

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jasper, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 31, 2025

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Employee Rating

The salesperson Donte and Andrew were awesome n very knowledgeable n kind.. Thumbs up to you both... More

by LINAMATAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal , Andrew Morey

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Feb 01, 2025

Honolulu GMC Cadillac responded

All of us at Honolulu Buick GMC Cadillac are happy to see this wonderful feedback! Thank you!

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Theresa Karas, Jeff Huang, Dante Jovenal, Nick Nakama , Jeff Lee, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 06, 2024

Dealership Rating
Employee Rating

Service was pleasant efficient and staff was ready to address any concerns that I may have. More

by Malich87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Huang

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Jun 06, 2024

Honolulu GMC Cadillac responded

Malich, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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