Jenn Rodriguez
Jenn Rodriguez at Audi West Palm Beach

Jenn Rodriguez

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

5.0
34 Reviews
5.0

34 Reviews

Write a Review

34 Reviews of Jenn Rodriguez

November 24, 2024

Dealership Rating
Employee Rating

I purchased a new S5 coupe which is my favorite car! Osner is the best salesman I’ve had in 21 years although all were excellent! Jennifer gives me the best service ever, always feeling taken care of a More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2024

Audi West Palm Beach responded

Barbara, we're glad you had such a wonderful experience with Osner, Jennifer and Richard here at Audi West Palm Beach! We look forward to your next visit! Take care!

November 14, 2024

Dealership Rating
Employee Rating

Since the purchase of my Q5 in June 2017 service has been nothing but excellent. Jennifer my service advisor is tops, pleasant and always goes above and beyond. More

by Lainer105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Audi West Palm Beach responded

Thank you for choosing Audi West Palm Beach and for your kind review. We look forward to serving you again in the future.

October 30, 2024

Dealership Rating
Employee Rating

Great service department. Good communication and timely service visit. Jennifer in service was great to deal with. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brisnette Francisco

Nov 19, 2024

Audi West Palm Beach responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you for your Business.

June 13, 2024

Dealership Rating
Employee Rating

My 10k oil change was great. My service rep, Jennifer, was spot on. I mentioned that I had an issue with my windshield wiper motor not spraying water on the windshield. I was adv More

by Entertainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2024

Dealership Rating
Employee Rating

Jenn Rodriquez, Gets a 10 out of 10 from me. Being 610 miles way from home, and having an event of 2 damaged rim and tires Jenn jumped right on what needed to be done. Jenn order the parts and More

by sruzika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Audi West Palm Beach responded

Jenn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2023

Dealership Rating
Employee Rating

Excellent service. The wait time was good, and the water and tea were good. They cleaned my care, and that was really nice. More

by manassd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Audi West Palm Beach responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 04, 2023

Dealership Rating
Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 12, 2023

Dealership Rating
Employee Rating

Whenever I call Jennifer, she gets me right in. I feel completely taken care of! Thank you Jenn!! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Audi West Palm Beach responded

Barbara, thank you for the great review on your experience with Jennifer and for choosing Audi West Palm Beach!

April 07, 2023

Dealership Rating
Employee Rating

Jennifer is the best at ensuring that we're kept up to speed on our service needs and requirements and always helpful. More

by salmcfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Audi West Palm Beach responded

Thank you for sharing your thoughts about your experience with Jennifer here at Audi West Palm Beach. We appreciate your business and hope to see you again soon!

March 04, 2023

Dealership Rating
Employee Rating

I was greeted at the service center and promptly escorted to my service rep right on time for my appointment. More

by Jake516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Audi West Palm Beach responded

Thank you for this 5-star rating and review! We truly appreciate your feedback.

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