Jen Falcon
Marketing Director
Performance Chrysler Dodge Jeep Ram Columbus
1130 Automall Drive
Columbus, OH 43228
22 Reviews
Write a Review22 Reviews of Jen Falcon
August 03, 2026
Mixed review. It took almost 4 months to fix air suspension problem. Chad was fine responding to inquiries. Delays due to parts and warranty contributed repair tim It took almost 4 months to fix air suspension problem. Chad was fine responding to inquiries. Delays due to parts and warranty contributed repair time. Dealer did supply vehicle last two months of repair. More
Other Employees Tagged: Chad, dealer principal and service manager
July 23, 2026
They're always professional and nice. They really don't try to upsell you garbage, only features and needs that you actually should invest in (broken sway bars links, etc). Price is fair They really don't try to upsell you garbage, only features and needs that you actually should invest in (broken sway bars links, etc). Price is fair and competitive. I can't really think of anything else you'd want from a dealership and mechanic. More
July 21, 2026
My sales person was very helpful helping me with getting my new dodge ram helped with setting up my phone and the truck super nice guy from the time I walked into the dealership until I was on my way home my new dodge ram helped with setting up my phone and the truck super nice guy from the time I walked into the dealership until I was on my way home More
July 21, 2026
I just don't make recommendations, I personally and for my kids have brought about 5 or more vehicles from you as recent as 12/25 for my grandson. Not happy with my last service on my wife's last service o my kids have brought about 5 or more vehicles from you as recent as 12/25 for my grandson. Not happy with my last service on my wife's last service on her 2029 jeep, no car wash and all the plastic covers were still on car when I went to leave. More
July 15, 2026
Mike,Lenny and Jessica were very helpful. Keep me informed all throughout my visit. Also setting me up with an appointment to perform the service needed on our Exterior and interior Performan Keep me informed all throughout my visit. Also setting me up with an appointment to perform the service needed on our Exterior and interior Performance Package that we purchased when new. More
Other Employees Tagged: Lenny and Mike
July 02, 2026
My service advisor was helpful, efficient and placed my vehicle in position for an oil change quickly. The mechanic sent me a video of the service being performed in real time. Paid my bill and out the doo vehicle in position for an oil change quickly. The mechanic sent me a video of the service being performed in real time. Paid my bill and out the door. Thanks! More
Other Employees Tagged: Lenny Jo
June 20, 2026
Friendly, knowledgeable and customer focused. No high pressure sales. The entire process was seamless better than I have ever experienced. No high pressure sales. The entire process was seamless better than I have ever experienced. More
Other Employees Tagged: Will, Jordan, Keith

