Jen Falcon
Jen Falcon at Performance Chrysler Dodge Jeep Ram Columbus

Jen Falcon

Marketing Director

Performance Chrysler Dodge Jeep Ram Columbus

1130 Automall Drive
Columbus, OH 43228

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Jen Falcon

June 05, 2026

Dealership Rating
Employee Rating

We had a great experience at Performance. My wife and I wanted to trade in her old Jeep. Mike Cooper worked with us over the phone and via text. We picked the Jeep, got the numbers (which wer More

by John Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooper

Jun 06, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for sharing your experience with Performance Chrysler Jeep Dodge Ram Columbus. We appreciate your referrals and are glad our team could assist you smoothly.

June 02, 2026

Dealership Rating
Employee Rating

They used to care about the customer but not anymore they are terrible - been a customer for over 20 yrs sad… More

by Mbi2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Jun 03, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about the level of customer service you received from our team during your recent visit. Could you please email your preferred contact information to me? Thank you, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

May 30, 2026

Dealership Rating
Employee Rating

The experience went smoothly and the service was professional. The staff weren’t pushy like other dealerships. More

by nicoleraeburdine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for sharing your experience. We're glad our team's approach met your expectations. We appreciate your feedback at Performance Chrysler Jeep Dodge Ram Columbus.

May 26, 2026

Dealership Rating
Employee Rating

Very friendly and professional. Waited a little longer than expected but got a car wash as well so it was worth it! More

by Katarina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thanks for mentioning our team’s friendly and professional approach. We appreciate your patience and are glad the car wash helped make the extra time worthwhile. Enjoy your Jeep Grand Cherokee, and we hope to see you again soon.

May 19, 2026

Dealership Rating
Employee Rating

Chris was very helpful and always kept me updated on the progress of my car. I appreciate it. More

by pelegrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

May 19, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for recognizing our team's efforts. We appreciate your feedback and are glad to hear you felt informed throughout the process at Performance Chrysler Jeep Dodge Ram Columbus.

May 13, 2026

Dealership Rating
Employee Rating

I walked in asking a question while they were doing service in my car. As I approach a salesman, he’s more of a appraisal agent nickname juice. I asked him my question and he follow up with a whole inf More

by Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juice

May 13, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for sharing your positive experience with our appraisal team and service department. We’re delighted our staff provided detailed information, tailored options, and answered all your questions while your vehicle was in for service. We appreciate you choosing a new Jeep and for the 5-star rating.

April 18, 2026

Dealership Rating
Employee Rating

Awesome service. They got me in and out within a reasonable time. Just in service was great. More

by pmolex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jess

Apr 18, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Jen and our service team were happy to get your Ram 1500 back on the road promptly. Thank you for highlighting our quick turnaround. We look forward to your next visit.

April 15, 2026

Dealership Rating
Employee Rating

Great service and friendly people, They always treat me and my automobile like a VIP More

by jayhawk363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Jo

Apr 15, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thanks for noting our friendly service and VIP treatment for your Jeep. We look forward to caring for you again.

April 15, 2026

Dealership Rating
Employee Rating

Always welcoming staff, explain the works throuly need to get done find the best options gives priority More

by pisadkafenil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Myah

Apr 15, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

It’s great to hear Jen and our team welcomed you and clearly explained the work needed on your Ram 1500. We appreciate the opportunity to help you find the best options and look forward to serving you again.

April 04, 2026

Dealership Rating
Employee Rating

Solid experience. Professional team. Damien took great care of us and was efficient demonstrating respect for our time. The price was very fair. We’d recommend this de More

by devin.cygnar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damien

Apr 05, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We’re thrilled you enjoyed a smooth purchase of your new Jeep Gladiator and found our team professional and efficient. It’s great to know the pricing met your expectations and that you felt your time was respected. Thank you for recommending us.

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