Jen Falcon
Jen Falcon at Performance Chrysler Dodge Jeep Ram Columbus

Jen Falcon

Marketing Director

Performance Chrysler Dodge Jeep Ram Columbus

1130 Automall Drive
Columbus, OH 43228

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4.6
33 Reviews
4.6

33 Reviews

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33 Reviews of Jen Falcon

September 04, 2026

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Employee Rating

One of the best experience I’ve ever had with purchasing a new vehicle. So I will recommend them to everyone I know who is looking for a new vehicle… More

by Rochelleminnis35
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kalen

Sep 04, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're thrilled to hear about your outstanding experience at Performance Chrysler Dodge Jeep Ram Georgesville! Thank you for recommending us to others. Enjoy your new vehicle!

September 01, 2026

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Dropped off my vehicle on a Monday morning after waiting 2 weeks for the service. Garrett asked if I was going to wait or dropping it off. Expecting my vehicle back that evening, I waited 5 days with broken More

by Boxer582000
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Garrett

Sep 04, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

We're very disappointed to learn about the level of professional service you received. We hope to address the situation with those involved. In the meantime, if you are willing to discuss this further, I would be happy to help. Regards, Derek Price - Service Manager - dprice@performancecdj.com

September 01, 2026

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That was really awesome u guys help my challenger to do the recall and thanks again I hope More

by Jelleyasin
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Recommend Dealer
Yes
Sep 01, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you for choosing Performance Chrysler Dodge Jeep Ram Georgesville, we appreciate your positive feedback!

September 01, 2026

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Jess is the best service advisor! ! She is good at what she does and is there for the customers. Very professional and goes above and beyond to get you taken care of as well as your ve More

by Kayla
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Recommend Dealer
Yes

Other Employees Tagged: Jessica

Sep 01, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Your praise of our service advisor’s professionalism and dedication highlights what we aim for in every visit. Hearing that we went above and beyond to care for you and your Chrysler 300C is extremely rewarding.

August 27, 2026

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Dealer was great the advisor was great too give him 10 Stars service was excellent More

by kstaffer42
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Recommend Dealer
Yes

Other Employees Tagged: Joe Holcomb

Aug 28, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Performance Chrysler Dodge Jeep Ram Columbus.

August 24, 2026

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Pure pleasure buying a used car. Guy did a fantastic job showing the difference options, providing all the information we needed to make the best choice for US! Not your typical car More

by ZFP
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy

Aug 24, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Our team enjoyed walking you through every option to help you find the right Compass. Knowing it felt unlike the usual car shopping experience is rewarding. Your praise and five-star rating mean a great deal to our team.

August 23, 2026

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I scheduled tithe service for first thing on a Saturday morning. I was in and out within an hour. 30 minutes quicker than what was expected. Quick service! More

by Chris Clellan
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Recommend Dealer
Yes
Aug 23, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing that your Saturday service appointment wrapped up about 30 minutes faster than expected is rewarding. Thank you for the five-star rating, and we’re glad we could get your Jeep Wrangler Unlimited back on the road so quickly.

August 22, 2026

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Excellent service. Our salesman went above and beyond to find us exactly what we were looking for. Thank you everyone for being so helpful and acknowledging us as a tru More

by grandma106
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Recommend Dealer
Yes

Other Employees Tagged: John Williams. Amazing man.

Aug 23, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing our salesman did everything possible to find just what you wanted is truly rewarding. Knowing that you felt appreciated as a valued customer means a lot to our team.

August 21, 2026

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Performance Dodge has always taken care of my vehicle. Don’t know what I would do without them More

by Kci1964
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Knowing you’ve counted on our service department to care for your Ram 1500 means a great deal to us. We appreciate your loyalty and are here whenever your Ram 1500 needs service.

August 11, 2026

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Employee Rating

Jessica acted as a consultant to help me have my vehicle serviced appropriately. She checked me in promptly and was very friendly. More

by Asmithhisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Performance Chrysler Dodge Jeep Ram Columbus responded

Your praise of our prompt check-in and welcoming service means a lot to our service team. We’re glad we could ensure your Ram 1500 received the appropriate care. Thank you for rating us five stars and sharing your experience.

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