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Jeffrey Tsao
Jeffrey Tsao at Longo Toyota
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Jeffrey Tsao

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.6
33 Reviews

I was born in Taiwan and moved to the United States when I was 10 years old. I enjoy playing basketball and going on hikes.

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

Mandarin Mandarin

4.6

33 Reviews

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33 Reviews of Jeffrey Tsao

November 20, 2024

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Employee Rating

Wonderful waiting room for waiting customers: Subway, Starbucks and about 16 cubicles where customers can work. More

by Dumela
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Recommend Dealer
Yes
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Nov 20, 2024

Longo Toyota responded

Thank you so much for taking the time to share your positive experience on DealerRater! We truly appreciate your kind words about our waiting area. It’s great to hear that you enjoyed our amenities, including the Subway, Starbucks, and the cubicles we’ve set up for customers to work comfortably while waiting. We believe that providing a relaxing and productive environment for our customers is essential, and we’re thrilled to know that it made a difference for you. Team Longo

September 24, 2024

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I am so happy to attend you guys because you’re so amazing all time. Thank you for taking care of my Prius. More

by Francisco
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Recommend Dealer
Yes
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Sep 24, 2024

Longo Toyota responded

Thank you Francisco for the shout out on DealerRater - We're humbled to serve you - Team Longo Toyota

September 18, 2024

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Outstanding service and customer care. Jeffery Tsao was superlative. Absolutely recommended! Longo clean, super efficient More

by West
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha and Thai Lee (phone)

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Sep 18, 2024

Longo Toyota responded

We're honored to serve you @ Longo Toyota - Have a wonderful rest of your week and hurry back

September 01, 2024

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Employee Rating

Great service and the service tech pays attention to detail . Charlene at the Enterprise rental was very attentive. I always service all my Toyotas at Longo. More

by JDF Group
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Perez

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Sep 04, 2024

Longo Toyota responded

Thank you for your fantastic feedback! We’re delighted to hear that you received great service and that our service tech's attention to detail stood out. It's also wonderful to know that Charlene at Enterprise made a positive impact with her attentiveness. We truly appreciate your loyalty and are grateful that you choose Longo Toyota for all your service needs

June 22, 2024

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Great service. Work was done in a timely matter. Service employee explained everything that was being done. More

by Carmentrue2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota Service Dept and we're humbled to serve you. Please stay cool, it's going to be another hot day in Cali and hurry back

May 25, 2024

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The best! !! Always friendly service. Efficient processes thru all department especially Service Department! From check in thru checking out! More

by Gemtblessed
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Noli Evangelista

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May 27, 2024

Longo Toyota responded

We're humbled to serve you @ Longo Toyota and please have a safe holiday

May 27, 2024

Longo Toyota responded

We never want you going anywhere else but Longo Toyota

May 27, 2024

Gemtblessed responded

Have been so well taken care of here! Thank you!!!

May 29, 2024

Gemtblessed responded

You can be assured I will NOT go anywhere else!!!

May 19, 2024

Dealership Rating
Employee Rating

Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mandi Davis , Wendy Nava Villagrana, Ariel Ramirez, Jason Diep , Frances Medina

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May 20, 2024

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

April 11, 2024

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been going to this dealer since i bought my new 2010 toyota rav4 in Longo Toyota, the advisors been very knowlegeable and professional. and of course their cozy waiting area in longo is superb with all More

by Bearsky
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Longo Toyota responded

We're happy to know @ Longo Toyota your service experience was comfortable and we'll continue to make every effort to ensure your visit to our dealership is memorable. Hurry back - Team Longo

February 05, 2024

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Employee Rating

Great! Easily accommodated appt given! Comfortable waiting area. Jeffrey Tsao explained everything in detail friendly More

by Patty
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Feb 05, 2024

Longo Toyota responded

Thank you for entrusting Jeffrey & the entire team at Longo Toyota with your auto care needs.

January 06, 2024

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Employee Rating

I want brake service, consultant say still have 60% , don’t need to service, ask me to do the fuel injection service and make me using my reward point. So I don’t have any rewards point for the brake ser More

by sam_ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 08, 2024

Longo Toyota responded

Our Service Manager, Matthew Menendez tried reaching you today (Jan 8, 2024) but there was no answer and no voice mail set up on your phone. He did send a text message in hopes you would respond @ 10:37A today, but we have not heard back. At your convenience Matthew can be reached @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com. We look forward to hearing back from you

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