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Jeffrey Genthe

Overview Reviews (12) Inventory (340)

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Jeffrey Genthe

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Jeffrey Genthe

Service Advisor

Lester Glenn Chrysler Dodge Jeep RAM FIAT

101 Rt 37 East
Toms River, NJ 08753

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4.7

12 Reviews

Overview Reviews (12) Inventory (340)

4.7

12 Reviews

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12 Reviews of Jeffrey Genthe

November 22, 2024

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Employee Rating

I had very professional experience at lester Glenn jeep dodge on rt 37 Tom's River NJ Chris was my salesman. He was extremely friendly and Professional. He my buying experience stress free. He listen to w dodge on rt 37 Tom's River NJ Chris was my salesman. He was extremely friendly and Professional. He my buying experience stress free. He listen to what was looking for in a vehicle. Then made it happen. This my 4th car i have bought from them. Each time the visit gets awesome. They check you even after sale. I will recommend them to every one. Thanks again More

by JKYASNESKI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Fiorvante, Jerry Ojeda, Chris Condello, Kelly McConnell

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Nov 29, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi JKYASNESKI, Thank you so much for your continued trust in us and for sharing your positive experience! We're thrilled to hear that Chris provided such friendly and professional service and made your buying process stress-free! It’s wonderful to know that each visit has been as exceptional as the last and that we continue to meet your expectations. Your loyalty and recommendations mean so much to us! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 22, 2024

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The service department is meticulously clean but the service . is meh. Go in for a quick oil change and tire rotation turns in to a 3 1/2 hour ordeal . The Service advisor tries to upsell you on servi service . is meh. Go in for a quick oil change and tire rotation turns in to a 3 1/2 hour ordeal . The Service advisor tries to upsell you on services you do not want and gets aggravated when you decline . The service advisor I had was not very attentive and seemed like he didn’t want to be there . Left me hanging in the waiting area and waved me over like a dog when it was finally my time to get out of there mind you it was an empty waiting area and still took 3.5 in the ”quick lube lane” . Service advisor didn’t return phone calls, clearly doesn’t check his voice mail , answer their phone or follow up on promised “ I’ll look into it and call you when I have the information” I’m still waiting for a call back a month later lol More

by Onaflyyy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Nov 29, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Onaflyyy, We sincerely apologize for the frustrating experience you had with our service team. This is not the level of care or professionalism we aim to provide. Your feedback is incredibly valuable, and we’re addressing the concerns you’ve raised with our team to ensure this doesn’t happen again! We have shared this information with our management team and our management team would like to speak with you, at your earliest convenience, could you please contact us directly with the best way to contact you. We appreciate your patience and hope we can restore your trust in the future. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

October 04, 2024

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Employee Rating

Couldn’t have asked for an easier/smoother experience. Carrie was very informative & answered all my questions. Carrie was very informative & answered all my questions. More

by ATHENAZ4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carolyn Sciancalepore, Jerry Ojeda

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September 14, 2024

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Employee Rating

I couldn’t be more excited to tell you that the service department and Steve Reagan in sales were the best !! This is my fourth car (if not more) that my daughter and husband and I bought from Steve Reagan department and Steve Reagan in sales were the best !! This is my fourth car (if not more) that my daughter and husband and I bought from Steve Reagan. Thank you Lester Glen Jeep 😀 More

by ITLMEMA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan, Zachary Macagnone

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Sep 20, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey ITLMEMA, Thanks for the amazing review! We're thrilled to hear that Steve and our service department have consistently provided you with great experiences over the years! It’s fantastic to have loyal customers like you, and we appreciate your continued trust in us. Enjoy your new vehicle! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

July 09, 2024

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Employee Rating

Brian was fantastic He listened to all of your needs! We will definitely be back to see him We will definitely be back to see him More

by NOMONEY5

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Ojeda , Brian Cosgrave

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Aug 02, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi NOMONEY5, We're thrilled to hear that Brian made such a positive impression on you! It’s great to know he was attentive to your needs. We can't wait to see you again! If you need anything in the meantime, just let us know! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

March 15, 2024

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Employee Rating

We always deal with Steve “the Englishman”. Great Salesman, great person. Steve wlll not steer you wrong. The Lester Glen family is fantastic Great Salesman, great person. Steve wlll not steer you wrong. The Lester Glen family is fantastic More

by linleif

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan, Andres Espinosa, Bernie Helme , Michael Knight, Miriam Kocela, Leanna Martin, Ann Marie Schulz

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Mar 18, 2024 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi linleif, Thank you for your wonderful review! We're thrilled to hear that Steve has provided you with great service and guidance! Building strong relationships with our customers is important to us, and we're glad Steve has been able to earn your trust and loyalty. We truly appreciate your kind words about our team and dealership. If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

December 27, 2023

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Employee Rating

Everyone was very friendly and pleasant to work with. The dealership was clean and well maintained. The dealership was clean and well maintained. More

by KJP1986

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jerry Ojeda, Justin Friedland, Christina Petrolito , Jim Prendergast

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Dec 28, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi KJP1986, Thank you for your positive feedback! We're pleased to hear that everyone was friendly and pleasant to work with and that you found the dealership clean and well-maintained! If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out! We appreciate your trust in us! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 18, 2023

Dealership Rating

Employee Rating

Steve was absolutely amazing from start to finish. Extremely knowledgeable and beyond patient. Very excited for my new rubicon! Extremely knowledgeable and beyond patient. Very excited for my new rubicon! More

by kimberleypoole

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Regan, Jerry Ojeda, Chris Condello

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Nov 20, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi kimberleypoole, Thank you for your positive review! We're thrilled to hear that Steve was absolutely amazing, providing a knowledgeable and patient experience from start to finish. Congratulations on your new Rubicon! If there's anything more you'd like to share or if you have further questions, feel free to reach out. We appreciate your feedback and your business! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

November 12, 2023

Dealership Rating

Employee Rating

The dealership is very clean, organized and well run. The staff is knowledgeable and willing to help and answer all questions. Steve Regan explained every difference between the two models of Grand Che The staff is knowledgeable and willing to help and answer all questions. Steve Regan explained every difference between the two models of Grand Cherokees I was looking at and took the time to make sure I had no further questions. He kept me updated every step of the way throughout the process. More

by gcaverly1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Fiorvante, Steve Regan, Bobby Fox

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Nov 14, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi gcaverly1, Thank you for your review! We're delighted to hear that you found our dealership clean, organized, and well-run. It's great that you found our staff knowledgeable, willing to help, and answered all your questions as well! We appreciate your positive comments about Steve, who explained every difference between the two models of Grand Cherokees, kept you updated throughout the process, and ensured you had no further questions. If there's anything else you need or if you have more stories to share, feel free to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

August 31, 2023

Dealership Rating

Employee Rating

Excellent experience as always with service representative. It was a very easy process & hassle free. representative. It was a very easy process & hassle free. More

by azjha2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2023 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Azjha2, Thank you for your continued support and feedback! We're glad to hear that you had an excellent experience with us. Making the process easy and hassle-free is what we aim for. If you have any more questions or need assistance in the future, feel free to reach out. Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

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