Jeffrey Dean

Mr Mark the sales person was able to find the car I was looking for and got the deal. looking for and got the deal. More

by cekon.mohanty Verified Customer Verified Customer

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Excellent service from start to finish. Moises was an awesome sales consultant. Jeffrey made the finance part so smooth. We have shared our experience with family and friends Moises was an awesome sales consultant. Jeffrey made the finance part so smooth. We have shared our experience with family and friends More

by mireyahus Verified Customer Verified Customer

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We did not get a call back from the Sales Manager. We left 3 voice mails. We left 3 voice mails. More

by SAGplus8 Verified Customer Verified Customer

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Alex always provides fast service every time there’s a problem with the car. Thank you! problem with the car. Thank you! More

by john.mcgarry Verified Customer Verified Customer

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We get there, like the car, sit down to do the paperwork and they have more than 3,000.00 added to the cost. Said couldn't remove it. One was an insurance warranty and the other was some kind of GPS system and they have more than 3,000.00 added to the cost. Said couldn't remove it. One was an insurance warranty and the other was some kind of GPS system that tracks where we are at any time. We decided to leave and they removed the insurance warranty (we thought) and gave more for my trade-in to compensate for the GPS system they said was non-removable. On the way home, I get a text that my car was 'located' by the GPS system and I looked at where it was located and it was THE DEALERSHIP! Get home with my car and receive a letter from a tire and wheel warranty company thanking us for buying it. I called and was told it was 750.00 dollars added to my loan! I did NOT want that. Told them at the dealership we did NOT want all the stuff they were trying to add. So, thankfully, I was allowed to cancel the extra warranty and the money was sent to the bank that was financing the loan. Very devious and unprofessional service! More

by Thaila1 Verified Customer Verified Customer

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I do not know the people that you are asking me to evaluate/rate. The salesperson was Moises Contreras (not on this list) and the finance (A gentleman from Pakistan not on this list either) were ex evaluate/rate. The salesperson was Moises Contreras (not on this list) and the finance (A gentleman from Pakistan not on this list either) were excellent. They have a lot of patience. The salesperson was new so he did not know all the questions but he was able to find the answer quickly, highly recommended. More

by betogag Verified Customer Verified Customer

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This is a great place to go. and get a vehicle. You will not be disappointed. and get a vehicle. You will not be disappointed. More

by dllscjohnson Verified Customer Verified Customer

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They were great! Everyone I came into contact with at the dealership was helpful when I asked a question, they were prepared with a response and explained everything Everyone I came into contact with at the dealership was helpful when I asked a question, they were prepared with a response and explained everything during the process of my purchase. Very informative. Kirk, my salesman was kind and understanding. So helpful. Jeffrey, the sales manager, explained everything involved in my financing and so forth. I felt like he really took care in making sure I was aware of all of the charges. Overall, fantastic! I will definitely go there again when I am ready for a new vehicle. More

by susiesailstoo Verified Customer Verified Customer

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Very respectable, understanding, helpful … understandable and meet your own needs and not there’s . Very good dealership .. they help you on which every level . My first time financially, and I feel so happy and meet your own needs and not there’s . Very good dealership .. they help you on which every level . My first time financially, and I feel so happy for myself. They was a great help. More

by triceh1991 Verified Customer Verified Customer

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Clay Cooley Volkswagen of Richardson: Excellence All Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s profe Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s professionalism and genuine care stand out. The sales team is outstanding. They go above and beyond to ensure you find the perfect vehicle for your needs. They listen, ask the right questions, and provide thoughtful recommendations without pressuring you. Their transparency and attention to detail make the entire car-buying process smooth and enjoyable. The service team is equally impressive. Whether it’s routine maintenance or unexpected repairs, they treat every customer like a priority. Their knowledgeable technicians take the time to explain everything clearly, and the team ensures your car is returned in perfect condition. It’s rare to find such a consistent level of excellence across all departments, but Clay Cooley Volkswagen manages it effortlessly. If you’re looking for a dealership that values integrity, customer satisfaction, and quality, Clay Cooley Volkswagen in Richardson is the place to go. Highly recommend! More

by hjonesy99 Verified Customer Verified Customer

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