Jeffrey Brister
Jeffrey Brister at Heiser Chevrolet
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Jeffrey Brister

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.4
32 Reviews
4.4

32 Reviews

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32 Reviews of Jeffrey Brister

March 28, 2025

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Employee Rating

I would have thought the service department would know I had an extended warranty, before shocking me into a 1400 bill, I purchased the warranty at the dealership It turned out that it was covered but why w More

by STACEY_TERRY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 31, 2025

Heiser Chevrolet responded

Dear Valued Customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 25, 2025

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Jeffrey Brister provided excellent service at my visit to have my oil changed. He kept me informed and I will definitely return with confidence. More

by Cherokeelady
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad that Jeffery Brister was able to provide you with excellent service for your oil change. Thank you for your business. We look forward to your next visit! Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 23, 2025

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The best word to describe them is xxxx. Absolutely trash, especially the service department. They should be sued into oblivion. More

by tristbane
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Zach Taft, Matt Myzska

Mar 27, 2025

Heiser Chevrolet responded

Dear Valued Customer, We hear your frustration. Providing a positive experience is a top priority, and we're sorry we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Your feedback has been sent to the appropriate management and someone will reach out. In the meantime, please feel free to contact our Assistant General Manager Zachary Taft by phone at 414-328-2410 or by email at zachary.taft@heiser.com. Zachary Taft Assistant General Manager 414-328-2410 zachary.taft@heiser.com

March 21, 2025

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Effectively found the tire issue and took care of it efficiently and quickly. Very nice person to deal with. More

by MMOSINSKI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Lucas England , Adrian Flores

Mar 21, 2025

Heiser Chevrolet responded

Dear Valued Customer, We are so glad our team was able to help you out with your tire issue! Thank you for choosing Heiser Chevrolet to do business with!

March 16, 2025

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Employee Rating

They are top notch…excellent service, everyone I have meet there is friendly, helpful and treat you with respect. I will alway take my vehicle there for service. More

by MASTAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas England

Mar 17, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business. Happy driving! Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

March 13, 2025

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Amazing service and sales staff! ! Would recommend Heiser to everyone!! If you need a new car or an oil change, or something fixed. Go to Heiser!! More

by ASTERLS72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 13, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your kind words. We deeply appreciate your business. Thanks for choosing Heiser Chevrolet!

March 12, 2025

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Employee Rating

Everything was we don't do that, it's not our policy, you'll have to find for yourself... More

by Jeffrey.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2025

Heiser Chevrolet responded

Dear Jeffrey, Thank you for your feedback. We apologize that you had a negative service experience at Heiser Chevrolet. We want to assure you that at Heiser we always want our customers to have solutions to their service issues. It's clear that we failed here. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Matt Myszka at 414-328-2447 or by email matthew.myszka@heiser.com so we can better understand what happened during your experience.

March 07, 2025

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Employee Rating

Matt and Jeff have done a great job helping me with my car problems, Heiser Chevy in West Allis doing a great job. More

by lereinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business! We are so glad you had a good experience with Matt and Jeff at Heiser Chevy! We look forward to assisting you with any of your future service needs.

February 25, 2025

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My rep took the time to hear out an issue that I had at my previous visit. He listened, apologized for the inconvenience and made it up to me at my present visit. More

by lerringilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Myzska

Mar 05, 2025

Heiser Chevrolet responded

Dear Valued Customer, We appreciate your business. Thank you for the 5 star review.

February 25, 2025

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Employee Rating

Jeff was so helpful even though I came close to closing. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process. More

by tammy.carson2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari III, Lucas England, Matt Myzska , Johnathan Leiser

Mar 05, 2025

Heiser Chevrolet responded

Dear Tammy, We are so glad Jeff and the Heiser Chevrolet team were able to help fix the issue. We always want our customers to feel informed. We look forward to your next visit. Thank you!

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