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Jeffrey Beran
Jeffrey Beran at Gordie Boucher Ford Lincoln of Janesville
Refer Me

Jeffrey Beran

Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

Contact Me
4.9
156 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

4.9

156 Reviews

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156 Reviews of Jeffrey Beran

November 02, 2024

Dealership Rating
Employee Rating

Service writer Jeff Beran very courtious, and completed our maintenance with great communications. Our tech Ryan also very attentive to the preventative maintenance items needing attention. Also, the ser More

by msreel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

November 01, 2024

Dealership Rating
Employee Rating

Good communication and vehicle was done in a timely manner. Also worked with on price of part since it failed right after my last service More

by Claire Hermsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, Claire, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

October 26, 2024

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Employee Rating

They got my car in right away and fixed as quickly as possible, thank you More

by Claire Hermsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Claire, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

October 20, 2024

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Employee Rating

Jeff was helpful and a pleasure to work with. Explained the upgrade to my oil change for my engine. More

by LAHAVENOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

October 16, 2024

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Employee Rating

The process was smooth and all of my concerns were addressed. Thank you for prompt and accurate service. More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

October 14, 2024

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Employee Rating

Everything went smoothly and everyone was nice and helpful. I liked the fact I am told what I need to have done to keep my maintenance on track. More

by krissy7lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Krissy, Thank you so much for your excellent review! We are so glad Jeffrey had the opportunity to work with you and thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

October 13, 2024

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Employee Rating

I scheduled an oil change and rear lift gate latch repair online. I dropped vehicle off at 1pm. I phoned service at 5:25 pm because I never got a call or any info stating vehicle would be kept overnight. Se More

by VINO31991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elisha Lone

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Oct 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sean Tompkins Service Manager 608-754-5511

October 13, 2024

Dealership Rating
Employee Rating

I scheduled an oil change and rear lift gate latch repair online. I dropped vehicle off at 1pm. I phoned service at 5:25 pm because I never got a call or any info stating vehicle would be kept overnight. Se More

by VINO31991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elisha Lone

Report | Print
Oct 17, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sean Tompkins Service Manager 608-754-5511

October 06, 2024

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Employee Rating

This dealership is rated very high in my opinion. Been buying cars from them since 1989. Will be back again More

by WILLIAMMOSKALUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Randy Seichter, Dakota Schmaling, Bradley Hanthorn, Laura Derose

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Oct 07, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

October 04, 2024

Dealership Rating
Employee Rating

Honest and care about the image of the company as a whole. Customer service is #1 More

by OXCJ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2024

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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