Jeffery Hirtler
Jeffery Hirtler at Mercedes-Benz of Princeton
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Jeffery Hirtler

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
363 Reviews
4.9

363 Reviews

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363 Reviews of Jeffery Hirtler

November 18, 2024

Dealership Rating
Employee Rating

Level of service is top notch. Both Jeff and Nick are very good service writers and should be commended. More

by Kingofsales17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Aberin

Nov 20, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2024

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Jeff is the consummate professional. He is excellent at understanding a problem and responding to my concerns. Jeff is honest and capable, this is why I use the dealership for my Benz m More

by Louis Tsarouhas MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 01, 2024

Dealership Rating
Employee Rating

Even though I waited a long time for my car to be serviced at the dealership, I really appreciate Jeff’s good communication and how he went above and beyond to make me feel better. Thank you. More

by angela
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

Dealership Rating
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Always have the best experience with Paul Lai. He has been my rep for twenty years. Paul’s customer service, attention to detail and courtesy is wonderful and he is the reason I come to MB Princet More

by Nca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai, Brian McCoy

Oct 19, 2024

Mercedes-Benz of Princeton responded

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 14, 2024

Dealership Rating
Employee Rating

The service department never disappoints with excellent customer service! Easy communication with the service department as well! More

by susan.potter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2024

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Excellent service. Friendly and well informed staff. Defiantly will be sure to recommend to friends and family More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 29, 2024

Dealership Rating
Employee Rating

the service technician was very knowledgeable and the car was ready that afternoon. the car was also cleaned. More

by mbe400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2024

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They help me with what I need and there was very nice and polite very much More

by Ora shamam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 22, 2024

Dealership Rating
Employee Rating

Always excellent service. My service rep is amazing! He is always willing to assist me. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Sr.

Sep 23, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Jeff! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 11, 2024

Dealership Rating
Employee Rating

I live in Cherry Hill and drive all the way to Princeton Mercedes because of their service! More

by Lhoward
Recommend Dealer
Yes
Sep 13, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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