Jeff White | Page 8

Great Initial Experience, Bad After One Week. (Repost from previous page) One week after purchasing my 2016 Hyundai Veloster, I noticed a plastic strip on the roofline, left side, had popped up. T (Repost from previous page) One week after purchasing my 2016 Hyundai Veloster, I noticed a plastic strip on the roofline, left side, had popped up. This piece did not snap back in place, after trying several times. I drove to the service department whereupon I had to schedule an appointment for the following week. When I arrived, a service person looked at the piece and snapped it back in place. Later that day, April 11th, I noticed that the plastic strip on the right side was coming undone. Now I have to schedule another visit to the dealership. Upon noticing the left side strip popped up, my reaction is to wonder what will go wrong next with my new car. Well, as mentioned, the right side plastic strip is coming undone and I'm beginning to wonder about the quality of my new 2016 Hyundai Veloster. I will be writing my second experience on social media. How can I not wonder what will go wrong next? More

by rimasvictor Verified Customer Verified Customer

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Great car-buying experience! We were very happy with the service we received from Empire. Everyone there was so friendly, and our salesman, Nick Souza, did an excellent job making We were very happy with the service we received from Empire. Everyone there was so friendly, and our salesman, Nick Souza, did an excellent job making us feel comfortable and explaining everything to us. Our new ElantraGT is just what we wanted and we are very happy with the price we paid and the whole experience. More

by linda528 Verified Customer Verified Customer

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very good overall experience was very good friendliness very good customer service very good customer service was very good overall very happy with my experienc overall experience was very good friendliness very good customer service very good customer service was very good overall very happy with my experience at empire hyundai More

by ARMAND882 Verified Customer Verified Customer

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Awesome Experience and Value The staff was very friendly and knowledgeable. I was very hesitant about negotiating for a new car and it was actually very easy and straight forward The staff was very friendly and knowledgeable. I was very hesitant about negotiating for a new car and it was actually very easy and straight forward. I have already recommended Empire to a friend. More

by TAMMYBORGES6 Verified Customer Verified Customer

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Like I was a VIP Empire Hyundai of Fall River-This was the first car buying experience that I have ever enjoyed! My entire experience with Empire was really great. I Empire Hyundai of Fall River-This was the first car buying experience that I have ever enjoyed! My entire experience with Empire was really great. I was very impressed at how welcoming everyone was without pressuring me to buy something. The salesperson, Steve, was very well informed about the car and answered the many questions I had. Both he and the Manager, Johnathan patiently waited for me to run next door to a specialty store before the store closed (it was a Sunday) and when I returned, were able to pick up right where we left off. In addition, I had never thought of leasing and they were able to show me this option as well as purchasing. The finance representative, Duarte carefully explained leasing details and even suggested a wonderful restaurant in the area to try before going home! I was also impressed with how I was able to speak with the manager, Johnathan, for more than just a few minutes and that he was part of the sale and worked with me on pricing. I had left another Hyundai dealership on the Cape because I had a negative experience there. I am very happy to have traveled to Empire of Fall River for this purchase and the car is beautiful! I felt like I was a VIP and part of a big family, also that my visit was important to them whether or not I purchased a car from them...I returned for my 1K miles check and was treated very nicely by Amanda...I look forward to my oil changes! More

by LGALERRN Verified Customer Verified Customer

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My Hyundai Experience I was very satisfied with my Hyundai Experience. Everyone I came in contact with was very helpful in meeting my needs and wanted to make sure that I I was very satisfied with my Hyundai Experience. Everyone I came in contact with was very helpful in meeting my needs and wanted to make sure that I was happy with my vehicle. More

by LADY851 Verified Customer Verified Customer

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Great expirience Tony Reis was so helpful and friendly!! Everyone that day was very nice. Too many to name! They were knowledgable and helpful. I will recommemd empire Tony Reis was so helpful and friendly!! Everyone that day was very nice. Too many to name! They were knowledgable and helpful. I will recommemd empire to my friends More

by CHRISTIELYNN5796 Verified Customer Verified Customer

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new car puchase Was able to purchase the auto that fit my budget. The sales staff was most helpful. The sales person whom I purchased the car was excellent. Was able to purchase the auto that fit my budget. The sales staff was most helpful. The sales person whom I purchased the car was excellent. More

by JEANSTJEAN64 Verified Customer Verified Customer

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My best car buying experience to date This is my second time leasing a car here. I will walk away from a dealership with high pressure sales tactics but I experienced none of that at Empi This is my second time leasing a car here. I will walk away from a dealership with high pressure sales tactics but I experienced none of that at Empire Hyundai. Everyone was professional and easy to talk to. Service folks were great as always More

by randyla33 Verified Customer Verified Customer

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10 I had a good experience. ..sale man always kept me informed of the next step in process. Very happy with my vehicle so far. Rob Collins was great! I had a good experience. ..sale man always kept me informed of the next step in process. Very happy with my vehicle so far. Rob Collins was great! More

by ESTRELAB2267 Verified Customer Verified Customer

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