Jeff White | Page 4

Service center was upfront about the diagnostic fee ($120) and potential parts/labor that could be involved when I brought my 2012 Hyundai Sonata in for service. A quick note: If you take your Hyundai ($120) and potential parts/labor that could be involved when I brought my 2012 Hyundai Sonata in for service. A quick note: If you take your Hyundai here for service, it's because you realize you probably have an issue that requires a place with the right diagnostic tools and yes, obviously they use all OEM parts. Parts and labor aren't the cheapest, but I know all issues with my car were addressed appropriately and swiftly with the right fixes applied. At no point did I feel like I was being misled or told I needed anything that wasn't necessary to fix the car. In about 24 hours, they also handled FIVE recalls (all free of charge) because my Hyundai is now 8 years old and had a few piled up. Overall, I'm satisfied with the service I received and notice a big difference with the way my car is now running/driving More

by aarn.hiltn Verified Customer Verified Customer

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Very accommodating with scheduling and friendly. Easy to work with and went out of their way to shorten my visit. Clean facility and work area work with and went out of their way to shorten my visit. Clean facility and work area More

by SalembooBoo Verified Customer Verified Customer

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Brought my Tucson in was acting funny engine light came on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed on was told needed to leave it there so they could check it out was given a loaner ,come to find out it was the engine three days later was informed it was still under warranty that would get replaced ,took a couple of weeks got my car back they were just great .this is my 3rd car I have bought from this dealer they are great. More

by TONYB8961 Verified Customer Verified Customer

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I am always treated well and the service is great I have bought three cars there now and wouldn't think of going anywhere else. They are just the best. Sales, service, and finance are top notch. I alw I have bought three cars there now and wouldn't think of going anywhere else. They are just the best. Sales, service, and finance are top notch. I always get a great deal More

by WBOWERSZ Verified Customer Verified Customer

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Always great service and the technicians are always friendly thank you so much for your help. I will continue to get service there at empire. friendly thank you so much for your help. I will continue to get service there at empire. More

by SLYDIABO Verified Customer Verified Customer

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Customer Service I bought two cars from Empire Hyundai. Twice they treated me and my wife like we were the help. If you don't have A+ credit with a huge down payment a I bought two cars from Empire Hyundai. Twice they treated me and my wife like we were the help. If you don't have A+ credit with a huge down payment and buying one of their high end vehicles. they will treat you like a third toe. We had a hard time financing the vehicle. If it wasn't because I reached out to the financial institution we would not have gotten the car. The only thing they did was fill out the application and send it in. We had to do all the foot work. When I called them they either put me on hold, or say the finance manager was unavailable. They have not registered the vehicle until the bank forced their hand about not giving me the vehicle and because I called that and told them I wanted to back out and wanted my down payment back if they wasn't going to give me the car. They didn't follow up with me on my purchase. When they finally called us to pick up the vehicle It wasn't ready and once again we had to wait. I got the call that morning and the sales person told me to pick up the vehicle because the bank got on them for not giving the car to us. When we got there at 4 PM, the car still wasn't ready, and we were told to come back because they have to put the plates on it and detail the vehicle and that they were busy. When we got the vehicle it was dusty inside and out. I drove by that day and the lobby was dead. I won't go back even to service my vehicle. They made us feel like we were beneath them. I owned three Hyundai cars they all been great cars with an excellent warranties. If you are in the market for a brand new Hyundai there are 3 dealerships within 35 miles of Fall River. What's funny is their license plate cover says" Experience the Difference" that is so true their unique that's for sure. More

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Service Went in for my first service. Jeff white took me right away and was really profesional and the job was done fast and right. would go back for all of m Went in for my first service. Jeff white took me right away and was really profesional and the job was done fast and right. would go back for all of my services. More

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great service i had a problem with getting my registration done on a leased car. Joe got on the computer and took care of it and showed me how to handle the situati i had a problem with getting my registration done on a leased car. Joe got on the computer and took care of it and showed me how to handle the situation when it arises in another 2 years. More

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Thank you ! Thank you for always doing a outstanding Job!!! Your service center Is outstanding, employees are awesome! Keep up the good work and I shall ever be Thank you for always doing a outstanding Job!!! Your service center Is outstanding, employees are awesome! Keep up the good work and I shall ever be your customer:) More

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Awesome Crew Ron Webb, was the best salesman ever from the minute I walked in the door, and beyond. Need a car, this team can help. Even the Sherman in finance was Ron Webb, was the best salesman ever from the minute I walked in the door, and beyond. Need a car, this team can help. Even the Sherman in finance was awesome, made my day easy, working with this team. More

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