Jeff Unger | Page 6

Frederic was amazing from first conversation to follow up after I had the car. He really eased the transition for me into an electric car! He kept in touch about car availability. Then, at every step he we after I had the car. He really eased the transition for me into an electric car! He kept in touch about car availability. Then, at every step he went beyond expectations and was clear, helpful, informative, flexible, and patient. He was a pleasure to work with! Without Frederic's willingness to deliver a car to my home and Frederic and Jeff's help getting all the details sorted out in advance virtually, I would not have been able to get a car! They are really willing to go the extra mile for clients. More

Report | Print

Great Service and willingness to provide competitive pricing on vehicles. Excellent sales staff at the dealership pricing on vehicles. Excellent sales staff at the dealership More

Report | Print

I am very pleased with Nissan of Folsom. The team is focused on the experience of the customer. Every team member engages with the client in a professional and personal manner, and makes the customer focused on the experience of the customer. Every team member engages with the client in a professional and personal manner, and makes the customer feel confident that they are working for them. I will be recommending this dealership to my family, friends and anyone who is looking for a good deal, and great sales and service people. More

Report | Print

Even after making an appointment, I was told that my basic service (oil change and tire rotation with associated fluid and tire checks) would take two hours. After 2-1/2 hours, I was finally informed t basic service (oil change and tire rotation with associated fluid and tire checks) would take two hours. After 2-1/2 hours, I was finally informed that the work was completed. I then had to complete paperwork, and my car was finally delivered approximately fifteen minutes later. This service should not have taken any longer than 30 minutes. If you are going to have an appointment system, then the length of stay should be no longer than that required for the service. I recommended the use of this service center with reservations. You should have provided more variances in rating this service. More

by DOUGLAS.KENNEDY Verified Customer Verified Customer

Report | Print

Always a pleasant visit. People are great and service advisor is simply amazing. Wish other stores would work as smooth as this one. Very much appreciated advisor is simply amazing. Wish other stores would work as smooth as this one. Very much appreciated More

by KUPERCB2 Verified Customer Verified Customer

Report | Print

The salesman Mr. Roos was very knowledgeable of the inventory on the lot and found me the vehicle and interest rate that I could afford and still was able to get my favorite car on the lot. I was set o inventory on the lot and found me the vehicle and interest rate that I could afford and still was able to get my favorite car on the lot. I was set on an All Wheel Drive vehicle and the Nissan Altima I purchased had everything I wanted included on the car. I appreciate the great customer service and making the car buying experience enjoyable. I’m looking forward to driving my new Altima and would highly recommend Future Nissan of Folsom to anyone looking to buy a new or used vehicle. Thank you for getting me in the car I wanted and driving it home off the lot. I appreciate your service to veterans like myself and will continue to do business with Future Nissan of Folsom. More

by James A. Neary Verified Customer Verified Customer

Report | Print