Jeff Serensky

In Dec. of 2024 I bought a brand new vehicle at another dealership that ended up being a lemon. I was completely hesitant to buy ANYTHING let alone a more ex of 2024 I bought a brand new vehicle at another dealership that ended up being a lemon. I was completely hesitant to buy ANYTHING let alone a more expensive car but the fairness, peace of mind, knowledge & kindness our salesman Jeffrey (& the entire staff) gave us was worth EVERY penny. I'm officially hooked on Lexus and will never deal with another dealership again!! I couldn't be happier!! More

by katemilligan223 Verified Customer Verified Customer

Report | Print

Knowledgeable about the product. Clear and understandable while explaining car details. Friendly. Overall a good experience. Clear and understandable while explaining car details. Friendly. Overall a good experience. More

Report | Print

I really enjoyed meeting and working with Jeff Serensky and Adam Bishop when purchasing my new Lexus. And I absolutely love my new car! and Adam Bishop when purchasing my new Lexus. And I absolutely love my new car! More

by CAH1918 Verified Customer Verified Customer

Report | Print

Overall great experience. Jeff S. was great to work with. NA NA NA NA NA NA Jeff S. was great to work with. NA NA NA NA NA NA More

by JUSTINSPANCAKE Verified Customer Verified Customer

Report | Print

Everything was perfect, job was completed sooner than expected Service advisor was very helpful and kept me informed on everything going on with the vehicle expected Service advisor was very helpful and kept me informed on everything going on with the vehicle More

by shawnhanstein Verified Customer Verified Customer

Report | Print

Jeff was great - super knowledgeable about the car and very professional. I would recommend him to friends and family that are looking for their next Lexus very professional. I would recommend him to friends and family that are looking for their next Lexus More

by manganojennifera Verified Customer Verified Customer

Report | Print

Austin said he would transfer my Sunpass to my new car, but when I called him to see where is was, he said it must have been discarded. He offered for Lexis to pay the expense for a new one. I was very but when I called him to see where is was, he said it must have been discarded. He offered for Lexis to pay the expense for a new one. I was very disappointed as I had to cancel the old one also. When I purchase it I will contact him with the bill. Also no one told me I have to use Premium gasoline in this vehicle. I would have thought twice about buying it.. Thank you. More

by mrweissfl Verified Customer Verified Customer

Report | Print

Jeff Serensky and Kenny were absolutely the best in helping us buy our new car. During the process we had a family medical emergency and they were more concerned with making sure we were ok—then in se helping us buy our new car. During the process we had a family medical emergency and they were more concerned with making sure we were ok—then in selling us a car. They went out of their way to help us with all the paperwork since we live out of state. They made the process so easy!! Jeff and Kenny were so honest and diligent in everything they did to help us buy our car that I can’t ever imagine buying a car from anyone else. Jeff was just as excited as I was when I was able to pick up our car!! I truly wish that more businesses had the same caliber of people as Jeff and Kenny!! More

by MBSCOT Verified Customer Verified Customer

Report | Print

Overall satisfied with sales. I was disappointed by an upcharge of 1400 dollars for a protection service that hadn't been discussed nor had been approved by me. Training on the ve I was disappointed by an upcharge of 1400 dollars for a protection service that hadn't been discussed nor had been approved by me. Training on the vehicle's controls were very good but not excellent. Service was quick. I notified the salesman which new vehicle I wanted about an hour before I arrived. The vehicle was ready to be driven off the lot about an 90 minutes after arriving. More

by bazinetre Verified Customer Verified Customer

Report | Print

They did a great job and we appreciate the level of service that they provided. service that they provided. More

by CGOUIN Verified Customer Verified Customer

Report | Print