Jeff Schmidt

Outstanding customer service and professionalism from our car salesperson Solange, up front pricing to spend time with us to answering all of our questions. Taking the time to make sure the SUV was the righ car salesperson Solange, up front pricing to spend time with us to answering all of our questions. Taking the time to make sure the SUV was the right choice for us. We will buy our next vehicle from this dealership. More

by grrfdtraining Verified Customer Verified Customer

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Got the truck I wanted at a fair price. Sales was helpfull and am happy with the purchase. Sales was helpfull and am happy with the purchase. More

by shea.sajevic Verified Customer Verified Customer

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Went into purchase car, knew what I wanted and had my own financing already lined up. Just waiting on a purchase agreement. After test driving and getting a purchase agreement drawn up and signed, I was t financing already lined up. Just waiting on a purchase agreement. After test driving and getting a purchase agreement drawn up and signed, I was told that some other lady is interested in the car and is coming to pay with a check. I felt this was their attempt at rushing me to my bank to get payment even though I was planning to put down $18,000 cash. Kind of felt like a slimy dealership tactic and I didn’t like it at all. I was almost ready to walk. Apparently, that “fact” came from the finance manager, who was already upset that I didn’t choose the dealership financing. Then three weeks later when I called to find out if my license plates have arrived there or not, I was told to wait for the 90-day temporary tag on my vehicle to expire and that they don’t send them out before then. Before I even went to the dealership, I was well aware of the Wallser “no negotiate“ tactic as I’ve purchased vehicles before with them. Kind of thought that would go both ways, but they really wanted me to use their dealership financing even though it was significantly more expensive. More

by REALPOET01 Verified Customer Verified Customer

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It is a nice facility with salespeople who are ready and willing to assist in your car search process. willing to assist in your car search process. More

by robynbeckman Verified Customer Verified Customer

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It was a Great experience. Best salesperson to work with Solange Millan. Also repeat deals with her. Best salesperson to work with Solange Millan. Also repeat deals with her. More

by james.gornick Verified Customer Verified Customer

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Great job as always! Jet has great energy and super knowledgeable of a young gent Great sales and service experience! Jet has great energy and super knowledgeable of a young gent Great sales and service experience! More

by c.schaefer Verified Customer Verified Customer

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Austin was great helping my son purchase his first truck. He really listened to all his questions and concerns, and was able to answer them in a way that put him at ease. He was extremely knowledgeable, pr He really listened to all his questions and concerns, and was able to answer them in a way that put him at ease. He was extremely knowledgeable, professional, and the process went fairly quick! A+ More

by mw0 Verified Customer Verified Customer

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Customer service isn't in their top five requirements. Twice now my vehicle has been in the shop for service and two times now I didn't even get a phone call to clarify anything. Seems it's just metrics t Twice now my vehicle has been in the shop for service and two times now I didn't even get a phone call to clarify anything. Seems it's just metrics to see how many people they can service. More

by TJ Verified Customer Verified Customer

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It was my first time visit to Walser Buick GMC Bloomington, from making the appointment with ease to dropping my vehicle off and having it ready within a 1/2 hour, customer service at check in to Bloomington, from making the appointment with ease to dropping my vehicle off and having it ready within a 1/2 hour, customer service at check in to when I picked up was top notch! I have no complaints! I would recommend this service department to others! More

by phoebe's Verified Customer Verified Customer

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Kept informed as service taking place. Enjoyed the coffee and popcorn . Felt cared for and respected. Good experience. Enjoyed the coffee and popcorn . Felt cared for and respected. Good experience. More

by KKlauson Verified Customer Verified Customer

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