Jeff Schmidt

The classic dealership experience of over-promise and under-deliver. We had to follow up several times for simple requests and heard different things from different sales reps. In all, it didn’t feel lik under-deliver. We had to follow up several times for simple requests and heard different things from different sales reps. In all, it didn’t feel like the customer came first. Herik’s hustle and commitment to us secured the ‘deal’, otherwise we would have looked elsewhere. In all, bad taste from sales and management. More

by adamt1243 Verified Customer Verified Customer

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The Sales associate was very thorough and explained all features of the vehicle - I would call him again features of the vehicle - I would call him again More

by MANDERSON90 Verified Customer Verified Customer

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GMC did a very good job with my car and it’s riding pretty good. pretty good. More

by Markie Verified Customer Verified Customer

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great experience throughout the process! Thoughtful sales staff and closer. I hate doing surveys because nobody reads them anyway. Thoughtful sales staff and closer. I hate doing surveys because nobody reads them anyway. More

by kkelash Verified Customer Verified Customer

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Dealership has always taken care of me! I've bought and sold well over 10 cars from them over the years and they've never steered me wrong. The customer service is great, there's no pressur I've bought and sold well over 10 cars from them over the years and they've never steered me wrong. The customer service is great, there's no pressure, and I've even taken advantage of their return policy, and there was never a lack of customer service. More

by jwatczak Verified Customer Verified Customer

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They were way, way, way too slow. They only gave me one key for the car I purchased without wiggling any on the price of the car or the trade in. I know there’s room to do that. They only gave me one key for the car I purchased without wiggling any on the price of the car or the trade in. I know there’s room to do that. More

by HAYLAKEBOY Verified Customer Verified Customer

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I was told that it would take 3 hours to do the job and they did it right on time 3 hours 15 minutes brought me home pick me up took me back to the dealership they did it right on time 3 hours 15 minutes brought me home pick me up took me back to the dealership More

by geogram Verified Customer Verified Customer

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My brand new vehicle has a defective panel and getting it replaced has been very difficult and it’s still not done. I had to take it to a separate shop (another Walser location) and they said that shop neede replaced has been very difficult and it’s still not done. I had to take it to a separate shop (another Walser location) and they said that shop needed to get it approved by the dealer (another Walser location) before they could do anything. It’s been over two weeks and I still haven’t heard from anyone. More

by Rob T. Verified Customer Verified Customer

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I really appreciated the step by step communication. Everyone was extremely helpful and kind and the work I had done was completed quicker than I expected! Everyone was extremely helpful and kind and the work I had done was completed quicker than I expected! More

by Andrea Verified Customer Verified Customer

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Your business was very clean, organized, and impressive. Our salesperson Heric was VERY polite and knowledgeable about the vehicle. Very impressed with Heric. We will not hesitate to come back to you and/or Our salesperson Heric was VERY polite and knowledgeable about the vehicle. Very impressed with Heric. We will not hesitate to come back to you and/or send our friends there as we know they will be in great hands. More

by Shaugen Verified Customer Verified Customer

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