Adam did my oil change and was very helpful and answered
all of my questions.
all of my questions.
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by XKENLINX
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adam Haigh
May 30, 2025 -
Silko Volkswagen of Easton responded
Thank you for the great feedback! We're happy to hear that Adam took such good care of you during your oil change. It's always our goal to ensure every question is answered and that you feel confident in the service you receive here at Silko VW of Easton.
We appreciate your visit and look forward to seeing you again at your next service!
Was impressed with the way they conduct themselves, had
very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my ques
very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my questions, not pushy, the kind of person I like to deal with, not the case at many car dealers. Sales manager was also courteous, explained everything including his warranties and wasn’t pushy, Overall a good experience.
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by mkaplan18
Verified Customer
Verified Customer
May 30, 2025 -
Silko Volkswagen of Easton responded
Thank you so much for taking the time to share your experience here at Silko VW of Easton. We’re really glad that Colin and our sales manager made you feel comfortable and respected throughout the process. We understand how frustrating a difficult experience at another dealership can be, and it means a lot to us that we could provide a refreshing, no-pressure environment for you.
Your feedback truly encourages our team to keep doing what we do best—treating every customer like family. We’re honored to have earned your trust and look forward to being here for you whenever you’re ready for your next vehicle.
Poor communication skills , don’t respond in timely
manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was goin
manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was going to be I never would of purchased a vehicle from them , probably going to trade my car in and take a huge loss just to not deal with them again as they simply just don’t respond
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by tsmbzs
Verified Customer
Verified Customer
Service Price Transparency
Excellent.
Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging
Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging
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by mccarty_ef
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2025 -
Silko Volkswagen of Easton responded
Thank you for your wonderful feedback! We’re glad to hear you found our Silko VW team professional, polite, and engaging, and that you felt comfortable and well-informed throughout your visit. Providing a welcoming and transparent experience is very important to us.
We appreciate your kind words and look forward to assisting you again soon!
I was very pleased with the results I received.
I was told that certain things needed to be done . I find everyone pleasant.
I was told that certain things needed to be done . I find everyone pleasant.
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by donnat31
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2025 -
Silko Volkswagen of Easton responded
Hi Donna,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you were pleased with the results and that our team was pleasant and easy to work with throughout your visit. Providing clear communication about what needs to be done and delivering friendly, attentive service are very important to us.
We truly appreciate your trust and confidence in our team. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Our goal is to ensure your vehicle stays in great condition and that every visit with us is a positive one.
Thank you again for choosing us, and we look forward to welcoming you back in the future!
Very professional and courteous, they do what they say
they’re going to do, very happy, no complaints so far
they’re going to do, very happy, no complaints so far
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by mkaplan18
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2025 -
Silko Volkswagen of Easton responded
Thank you for your kind words! We’re delighted to hear that our Silko VW team was professional, courteous, and reliable throughout your experience. Your satisfaction means everything to us, and we’re so happy to know you’re pleased with our service.
We look forward to continuing to exceed your expectations!
Responsive and helpful working to meet my needs for my
vehicle. Jeff is pleasant and works to serve.
vehicle. Jeff is pleasant and works to serve.
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by ANDERSON489
Verified Customer
Verified Customer
Service Price Transparency
Thank you!
Service was excellent. Communication through out time there was prompt and well delivered.
Service was excellent. Communication through out time there was prompt and well delivered.
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by sfd1069
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick Dryden
May 30, 2025 -
Silko Volkswagen of Easton responded
Thank you so much for taking the time to share your experience with Silko VW! We’re delighted to hear that you found our service to be excellent and that our communication was prompt and well-delivered throughout your time here. We know how important clear and timely communication is in making your visit as smooth and stress-free as possible.
Our team is committed to providing attentive, professional service every step of the way, and your feedback is a wonderful affirmation of that effort. We truly appreciate your trust in us and are grateful for the opportunity to serve you.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back and providing you with the same high level of service each time!
Good job by dealer.
Car was clean and work was completed quickly. This dealer must not service Golf R’a much bc the tires were inflated at 34 psi - a quick fix once I
Car was clean and work was completed quickly. This dealer must not service Golf R’a much bc the tires were inflated at 34 psi - a quick fix once I returned home.
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by eahearn73
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nick Dryden
Jeff was very knowledgeable and the repairs were made to
my car that were needed while I was given a loaner car for the length of the repair due to needing to get a part. Car was ready when promised.
my car that were needed while I was given a loaner car for the length of the repair due to needing to get a part. Car was ready when promised.
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by Toy4us
Verified Customer
Verified Customer
Service Price Transparency