Jeff Richard

Overall a great team starting with their management all the way through their sales, service and administration. Thoroughly enjoy the interaction with everyone involved. Thank you for a great experience. the way through their sales, service and administration. Thoroughly enjoy the interaction with everyone involved. Thank you for a great experience. More

by Ap32144 Verified Customer Verified Customer

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Hi dear silko vw is not just vw dealership is family place customer service department vip I'll recommend all my friends and family please don't making an mistake go somewhere love everything about silk place customer service department vip I'll recommend all my friends and family please don't making an mistake go somewhere love everything about silko vw keep up that great job thanks More

by ADRIANOVICENTE63 Verified Customer Verified Customer

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I want to start off and saying by the end of this interaction and service, I was beyond satisfied with the work. It did not start off that way. I received a call with a hope to reschedule my original interaction and service, I was beyond satisfied with the work. It did not start off that way. I received a call with a hope to reschedule my original appointment and I called back to do so. The person on the phone said,”2 hours is plenty of time to diagnose brakes and fix them before they close at 5.” When I got there it was made clear to me that that person was mistaken. I was almost turned away and rescheduled, but one of the service tech did a quick ride with me and determined my service needs were enough that I needed them replaced before the extended warranty on the brakes ended. I was relieved they were able to take me that day so thank you to the team for making it work. More

by cjthomas3542 Verified Customer Verified Customer

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Silko Volkswagen is amazing. You treat me like family. That’s why I’m always gonna go over there. You treat me like family. That’s why I’m always gonna go over there. More

by WBERNADEAU Verified Customer Verified Customer

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John, Jeff, Mario and the entire service dept were amazing. Glad Dan’s back!!! Jake my technician caught my check engine light being on during a routine state inspection and jumped into action making amazing. Glad Dan’s back!!! Jake my technician caught my check engine light being on during a routine state inspection and jumped into action making the necessary repairs in a timely manner. More

by dan.braceros28 Verified Customer Verified Customer

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Adam did my oil change and was very helpful and answered all of my questions. all of my questions. More

by XKENLINX Verified Customer Verified Customer

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Was impressed with the way they conduct themselves, had very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my ques very bad experience at a Hyundai dealer that I had actually bought a car from several years ago. Colin was courteous, business like, answered my questions, not pushy, the kind of person I like to deal with, not the case at many car dealers. Sales manager was also courteous, explained everything including his warranties and wasn’t pushy, Overall a good experience. More

by mkaplan18 Verified Customer Verified Customer

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Poor communication skills , don’t respond in timely manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was goin manner , never resolved issues after purchasing vehicle from them , it’s been over 3 weeks , not sure what to do , if I knew this was how it was going to be I never would of purchased a vehicle from them , probably going to trade my car in and take a huge loss just to not deal with them again as they simply just don’t respond More

by tsmbzs Verified Customer Verified Customer

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Excellent. Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging Professional. Informed me of progress and details while I waited in a comfortable area. Polite and engaging More

by mccarty_ef Verified Customer Verified Customer

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I was very pleased with the results I received. I was told that certain things needed to be done . I find everyone pleasant. I was told that certain things needed to be done . I find everyone pleasant. More

by donnat31 Verified Customer Verified Customer

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