Jeff Paoli

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Murano SL, from us at Maus Nissan, Mr. Gleason! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Humberto does an amazing job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for life - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Alec, we can see that you were upset, and apologize for your frustrations. And we agree with you - the detail was terrible, and no one double-checked it before delivering it to your door. That is why we profusely apologized, and offered to get it re-detailed for you, re-gassed up, and nearly anythin g else to help make it right. All people involved were addressed, internally. There was no gaslighting intended; however, just the sales person not wanting to lose your business over a detail mistake that was fixable. Again we apologize for what happened, and especially for your wasted time. If you have any other questions, don't hesitate to ask, and we'll be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new Jeep Compass from us at Maus Nissan, Charlene! We appreciate your continued trust, and we thank you for taking the time to leave us this review! JP, and all our staff, are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan! We appreciate your trust, and thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience and treating you like family - that's our #MausDifference! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations on the purchase of your new Nissan Murano from us at Maus Nissan, Abby Family! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! Xavier does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Congratulations Marilyn, on the purchase of your brand new '24 Kicks from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. It's ok if you didn't get to work with Drew - maybe next time! Jeff, Matt, and Antonio, all do a fantastic job taking care of our guests- so thanks for recognizing them! You did get a phenomenal deal, but there are a million ways to slice up a car deal, so if you do have any questions don't hesitate to ask, and we'll be happy to go over information with you. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan responded

Aaron, we appreciate you giving us the opportunity to earn your business. We have tried to reach out to see if there was anything we could do to turn around your experience, but have not been able to make contact. If you would like to discuss the options we have, or if you have any other questions or concerns, please do not hesitate to give us a call, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Maus Nissan responded

Joan, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your business and if we could rate our customers you'd get 5 Stars as well! Thanks soooo much!

Maus Nissan responded

Rapacious, we're glad you had such a wonderful experience with Aaron and Jeff!! We're looking forward to your next visit with us! Send your friend and family in to see Aaron and Jeff as well!

Maus Nissan responded

Hello Monlopez0323, thank you; we appreciate your feedback! We can't wait to see you again, have a great day. We do hope we can be of assistance in the future. Take care!