Jeff Orr
Jeff Orr at Les Stanford Chevrolet Cadillac
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Jeff Orr

Rental Manager

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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5.0
12 Reviews

As Les Stanford’s Rental Department Manager, Jeff has been with the dealership for more than five years now. A Trenton, MI resident, Jeff is very friendly and does an excellent job of taking care of customers who need the use of a vehicle while theirs is serviced or in the Body Shop for repairs. Jeff can be reached by calling 313.724.1510 or my email at jeff_orr@lesstanford.com.

Dealership Experience

14 yrs, 10 mos

5.0

12 Reviews

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12 Reviews of Jeff Orr

November 27, 2024

Dealership Rating
Employee Rating

Ali, Merna, Iman, and Rania made the process of buying 3 vehicles extremely seamless. They were professional, friendly, welcoming, and organized. More

by Hamedah Bazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 27, 2024

Dealership Rating
Employee Rating

The team was professional, helpful, organized, and punctual. The made the process very easy. Ali and his team are the best! You will definitely be back More

by Lina bazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 26, 2024

Dealership Rating
Employee Rating

I went for service recently. Phil was great! The loaner/rental department is excellent too! More

by Asjackson50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil!

August 24, 2024

Dealership Rating
Employee Rating

Excellent customer service. Like scheduling appointment at my convenience. Car was washed upon completion. Thanks More

by lovinggailc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 24, 2024

Dealership Rating
Employee Rating

Such a great place to service your car. The staff is so polite and friendly. The work is done in a timely manner. They are very hospitable while you wait. I mainly get a car from this deal More

by Hkhammoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2024

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Great dealership and service. Everytime in there is a pleasure. All my business goes here. From the service team to the sales team, they are all top notch. Friendly and they addre More

by FreshEd91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2024

Dealership Rating
Employee Rating

They were very friendly and professional Appointment process was easy and drop off was easy My car was ready exactly as they said it would be More

by Tinmanis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Macdonald

Feb 28, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2020

Dealership Rating
Employee Rating

Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, More

by My 2017 XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 01, 2019

Dealership Rating

Dealership charging me $885 for 5 miles towing I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely fre More

by haiderog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Macdonald

May 08, 2019

Les Stanford Chevrolet Cadillac responded

Dear "Haiderog," You are correct. You're review was deleted -- BUT because it was a duplicate. You loaded it twice and Dealer Rater doesn't allow that so THEY deleted the duplicate. We cannot delete reviews from this site. Ironically, when Dealer Rate deleted your duplicate post, it deleted my response too! What I said originally was words to the affect that I would like to research your claim further. I need to gather more information in order to do that. If you wouldn't mind sending me further information I will get back to you with further details and try to work out a resolution. My email is michelle_hughes@lesstanford.com and my phone is 313.724.1538. I am here Monday, Wednesday and Friday, but feel free to contact me by email at any time. I hope to be able to work with you to resolve this. Thank you, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

February 02, 2018

Dealership Rating
Employee Rating

Excellent Customer Service from Dan in Service Department!!! Dan is an exemplary example of EXCELLENCE in Customer Service; honest, dependable...just a great, great guy to work with in the fantastic Service Depa More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Melton

Feb 07, 2018

Les Stanford Chevrolet Cadillac responded

"JL," Thank you so much for the five-star review and your complimentary comments regarding Dan Melton. We are happy that you're happy. Dan is all the things you said and more. He, more than anything, keeps his customers updated on their vehicles while in for service and gives clients an honest answer to any service-related questions. And he answers those questions with a wealth of knowledge no matter what the brand of vehicle. We thank you for taking the time to let us know of your positive experience with our Service department and look forward to seeing you next time around. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

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