Jeff Miller
Jeff Miller at Metro Lexus

Jeff Miller

Service Advisor

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
129 Reviews

I graduated from Cleveland State University with a Bachelor’s degree in Communications with emphasis in Public Relations and Marketing. I have been in the automotive industry for 19 years. I was with Mercedes Benz 13 years. I have been with Metro Lexus 2.5 years.

5.0

129 Reviews

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129 Reviews of Jeff Miller

June 30, 2025

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Metro Lexus goes the extra mile to make sure all customer concerns are addressed and met. More

by Bisbee
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Recommend Dealer
Yes

June 18, 2025

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I am very happy to work with you. Because everyone works very happily, friendly and thoughtful when taking care of customers. See you next time. Thank you. More

by TV
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Recommend Dealer
Yes
Jun 18, 2025

Metro Lexus responded

We're delighted to hear that you had such a positive experience with our team at Metro Lexus! We look forward to welcoming you back next time. Thank you for your kind words!

May 05, 2025

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I just purchased a 2025 Lexus rx350 from Metro Lexus. It is my 4th Lexus rx purchased from them! That means a lot! I specifically wanted to work with Abed Darwish since I’ve worked with him in the past. More

by Kmeyer
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Trade-in Experience
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Recommend Dealer
Yes
May 06, 2025

Metro Lexus responded

We're delighted to hear about your fantastic experience with Abed and the team at Metro Lexus! It's wonderful that they made your fourth purchase so special. Enjoy every moment in your new 2025 Lexus RX 350!

April 14, 2025

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The moment you walk in the door, you are greeted and welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a More

by Angela
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver, Christian Miller, Cordis Bunch , As a repeat customer, I have come to know many of the staff and they all take time to educate me about my vehicle, explain my options and make sure I am satisfied with whatever service they provided. Christian is AMAZING!!!!!

Apr 14, 2025

Metro Lexus responded

Angela, thank you for being a loyal customer and sharing your positive experiences with us at Metro Lexus! We're delighted to hear that Christian has consistently provided excellent service. Enjoy your new vehicle, and we look forward to seeing you again!

April 11, 2025

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Always get my service done at metro Lexus because I trust them. Terry in sales is very knowledgeable about the cars they sale. When I was at the dealership last month we talked about getting a new car. I de More

by kaneed
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey, Paul Cooper

Apr 14, 2025

Metro Lexus responded

Kaneed, thank you for your trust in Metro Lexus and Terry's expertise! We're glad to hear about your positive experiences with us. Looking forward to assisting you when you're ready for that new Lexus!

April 04, 2025

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I have owned four different types of cars all from metro Lexus…outstanding!!!!! Thank you More

by Big truck
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Recommend Dealer
Yes
Apr 04, 2025

Metro Lexus responded

Thank you for reviewing Metro Lexus!

March 31, 2025

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My experience at Metro Lexus over the last decade has been nothing short of amazing. Their consistently exceptional service always exceeds my expectations, making every visit a pleasure. More

by car
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Recommend Dealer
Yes

Other Employees Tagged: Matt Long

Mar 31, 2025

Metro Lexus responded

We're delighted to hear that your experiences over the past decade with Metro Lexus have been consistently exceptional! Thank you for being a loyal customer and sharing such positive feedback. We look forward to continuing to exceed your expectations in the future!

March 20, 2025

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I worked with Colin last year, and due to the great experience, I went back this year. He’s so knowledgeable, very passionate about what he does and takes pride in his work. 10/10 Honestly, the whol More

by markinb12
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Recommend Dealer
Yes
Mar 20, 2025

Metro Lexus responded

Markin, we're delighted to hear that Colin and the entire Metro Lexus team provided you with such a positive experience. It's wonderful knowing their passion and dedication made an impact on your visits. Thank you for choosing us again!

March 19, 2025

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Jeffrey Miller explained clearly what services were needed before the service appointment as well troubleshooted my key issues. After the service he patiently helped me resync my phone to my car and More

by Lhammack
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Mar 20, 2025

Metro Lexus responded

We're delighted to hear that Jeffrey provided such clear and patient service at Metro Lexus. Your appreciation means a lot to us, and we'll be sure to share your kind words with him!

March 04, 2025

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Employee Rating

Terry Ramey provided an outstanding experience from start to finish! Her professionalism, knowledge, and dedication to customer satisfaction made the entire process smooth and enjoyable. We truly appre More

by natalief
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Ramey , Julie Mohridge

Mar 04, 2025

Metro Lexus responded

Thank you for sharing your experience! We're glad to hear that Terry provided such exceptional service at Metro Lexus and earned your glowing recommendation. Happy driving!

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