Jeff Meadows

Excellent service and friendly staff. Keep you updated as the work is in progress on your car Keep you updated as the work is in progress on your car More

by Majidsar Verified Customer Verified Customer

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Staff are all very personable. They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experienc They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experience and knowledge from Will Akins and Jonathan. More

by DAVID.LENTZ Verified Customer Verified Customer

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Russ Darrow always delivers great service and they are upfront about what type of work needs to be done to the car. upfront about what type of work needs to be done to the car. More

by NHCLARK2 Verified Customer Verified Customer

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I had the car inspected by another shop before towing it to Kia for them to inspect for a warranty claim. Since I already knew the issue with the car, I was treated to the service dept repeatedly gave me in to Kia for them to inspect for a warranty claim. Since I already knew the issue with the car, I was treated to the service dept repeatedly gave me incorrect information about what was broken. They also repeatedly did not answer the phone, only for me to call the receptuon desk and be routed to the service dept and immediately answered, meaning they were right by the phone the whole time. I was also assured when I first turned the car over that I would not be charged for the inspection sincr I told them what was wrong with the car when I brought it to them. Needless to say I was eventually charged for them to tell me things I already knew. I would call the service hilariously bad but as I am out over 300 dollars and several weeks of my life, there was nothing funny about it. In short I'd call their service negilent. More

by Spifkne Verified Customer Verified Customer

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Took care of oil change and filter replacement in timely and professional manner. Also easy booking online and professional manner. Also easy booking online More

by TCS Verified Customer Verified Customer

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Service was prompt and every service person was friendly. The scheduled maintenance was finished when promised and car was washed. I received a short video from the tech who worked on the car - nice touch. The scheduled maintenance was finished when promised and car was washed. I received a short video from the tech who worked on the car - nice touch. More

by robertrstroud Verified Customer Verified Customer

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Got in right away and had someone assigned immediately. Done quickly and was completely satisfied Done quickly and was completely satisfied More

by SSHOWERS2732 Verified Customer Verified Customer

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They were quick to get my vehicle in and they did a good and fast job on my car and they even washed it. good and fast job on my car and they even washed it. More

by Robert Verified Customer Verified Customer

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The people who work here know what they are doing. I trust them to do things correctly. They are AWESOME I trust them to do things correctly. They are AWESOME More

by CAROLCAT450 Verified Customer Verified Customer

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I was told I need an appointment to replace a recall switch. When I arrived fir the service, I was told they only needed the VIN, then would order the part. I drove over there, so they could get the VIN switch. When I arrived fir the service, I was told they only needed the VIN, then would order the part. I drove over there, so they could get the VIN? That makes no sense to me. I would have been really, very upset had I driven an hour to get there. The part was ordered and arrived a couple of days later. The part has been replaced. But having to show up, with an appointment, just for them to get the VIN, makes absolutely no sense. That's not customer service, that's customer irritation. More

by DENAMARK3 Verified Customer Verified Customer

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