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Jeff Meadows
Jeff Meadows at Russ Darrow Collision Center Of Madison

Jeff Meadows

Fixed Ops Director

Russ Darrow Collision Center Of Madison

6525 Odana Rd
Madison, WI 53719

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4.2
44 Reviews
4.2

44 Reviews

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44 Reviews of Jeff Meadows

May 22, 2025

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Fast and friendly people. Like the video concept. I Was out before the protected time. More

by LOFTUS2CLARK
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Recommend Dealer
Yes
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May 22, 2025

Russ Darrow Collision Center Of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Collision Center Of Madison. We appreciate your business and hope to see you again soon! Mauro Perez Jr. mauro.perez@russdarrow.com

May 19, 2025

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It took more than 2 hours to get an oil change even when I made an appointment More

by BRETT
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Recommend Dealer
No
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May 22, 2025

Russ Darrow Collision Center Of Madison responded

Thank you for providing this feedback, Brett, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauro Perez Jr. mauro.perez@russdarrow.com

May 18, 2025

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Fantastic customer service and attention to detail. Cassidy has been just awesome! Highly recommend Russ Darrow of Madison More

by KYLEKEMPINSKI
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Recommend Dealer
Yes

Other Employees Tagged: Cassidy

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May 18, 2025

Russ Darrow Collision Center Of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mauro Perez Jr. mauro.perez@russdarrow.com

May 17, 2025

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Literally every time I call the first words are “can I put you on hold”. Hold is always at least 10 minutes. Also am always told o90 minutes for estimated service of oil change. 90 minutes always tu More

by NA13
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Recommend Dealer
No
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May 21, 2025

Russ Darrow Collision Center Of Madison responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Mauro Perez Jr. mauro.perez@russdarrow.com

May 16, 2025

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They always treat me well and keep me informed about what is happening with my car. More

by GRAMMYT200
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Recommend Dealer
Yes
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May 16, 2025

Russ Darrow Collision Center Of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Collision Center Of Madison! Mauro Perez Jr. mauro.perez@russdarrow.com

May 15, 2025

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Great service plus needed them to reset reminder on my vehicle due to still being on after the oil change was sone More

by luckilylady321
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Recommend Dealer
Yes
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May 15, 2025

Russ Darrow Collision Center Of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mauro Perez Jr. mauro.perez@russdarrow.com

May 10, 2025

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Oil, lube & filter was done quickly. Let me know that I needed a new air filter. I was done in about an hour. More

by JLSANDER70
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Recommend Dealer
Yes
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May 11, 2025

Russ Darrow Collision Center Of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Collision Center Of Madison. We look forward to having you as one of our valued customers for many more years to come! Mauro Perez Jr. mauro.perez@russdarrow.com

May 02, 2025

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The Service center told me 2 (two) times they would send me a video of the inspection that was completed for my needed service. I never received 1 (one). More

by BTWHALEN
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Recommend Dealer
No

Other Employees Tagged: Joshua

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May 06, 2025

Russ Darrow Collision Center Of Madison responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mauro Perez Jr. mauro.perez@russdarrow.com

May 01, 2025

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They were very kind and considerate to us as customers, the waiting room was beautiful. Fantastic customer service. More

by STEVENKRPAN
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Recommend Dealer
Yes

Other Employees Tagged: Maintenance department

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May 01, 2025

Russ Darrow Collision Center Of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mauro Perez Jr. mauro.perez@russdarrow.com

April 29, 2025

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Ordered a part and was very satisfied with the experience and communication of the body shop staff. (Jess) Thanks! More

by Dan
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Recommend Dealer
Yes

Other Employees Tagged: Jess

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Apr 30, 2025

Russ Darrow Collision Center Of Madison responded

Thanks for sharing about your experience with Russ Darrow Collision Center Of Madison. We appreciate your business and hope to see you again soon! Mauro Perez Jr. mauro.perez@russdarrow.com

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