Jeff Lu
Jeff Lu at Mercedes-Benz of Anaheim
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Jeff Lu

Internet Sales

Mercedes-Benz of Anaheim

5395 East La Palma Avenue
Anaheim, CA 92807

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Jeff Lu

October 17, 2024

Dealership Rating
Employee Rating

A painless experience buying a new car. This is the second car I have bought here, both on line with John Gray. Straight forward with no games or pressure. He was even able to accommodate m More

by Vance L.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Jane Dehdashti

Oct 19, 2024

Mercedes-Benz of Anaheim responded

Hi Vance, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Thanks for the recommendation, and have an amazing day!

October 02, 2024

Dealership Rating
Employee Rating

I had a fantastic experience working with Jeff while purchasing my new car. His extensive knowledge of the models, professionalism, and genuine attentiveness made the entire process smooth and enjoyable More

by Rachel Li
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Mercedes-Benz of Anaheim responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

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Employee Rating

Extremely efficient. Good attitude.. my car was clean and very much on time. They explained everything. More

by Zabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang

Sep 11, 2024

Mercedes-Benz of Anaheim responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

Dealership Rating
Employee Rating

Service department is very helpful and Roger made the process very smooth. Thanks for everything. More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Edward Hwang

Sep 13, 2024

Mercedes-Benz of Anaheim responded

Hi Victor, thank you for your kind review; we are happy to pass along your comments to Roger here at Mercedes-Benz of Anaheim! Please don't hesitate to reach out to us if there's anything more we can do!

August 04, 2024

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Employee Rating

The dealership advertised one price when we were in talks for a GLC 300 then raised it a few days later. More

by Ken80812
Sales Price Transparency
Recommend Dealer
No
Aug 07, 2024

Mercedes-Benz of Anaheim responded

Ken80812, Thank you for informing me about your sales experience. Please know that we are looking into what happened, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Eddie Hwang General Manager ehwang@mbofanaheim.com

July 13, 2024

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Employee Rating

He is very good sales. This was a good experience .I’ll back when I buy my next car. More

by meijiao2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang

Jul 14, 2024

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

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Employee Rating

I like the dealer service for being very professional. I trust them to repair my car in short period of time More

by Pskuben
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang

Jun 13, 2024

Mercedes-Benz of Anaheim responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

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Employee Rating

The service is very good and the car is easy to pick up. I will definitely come again next time I buy a car. More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2024

Mercedes-Benz of Anaheim responded

Hi Jason, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Dealership Rating
Employee Rating

Honestly the absolute best! From sales to Loan, absolutely top notch!!! I had a wonderful experience and I’m in my dream car, which I wasn’t sure was possible when I walked in. More

by RS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled to have delivered the best sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Dealership Rating
Employee Rating

Quick responses to questions. Gave straight answers to questions. Gave good explanation to new features. Overall very good experience for me. More

by MB lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang

May 03, 2024

Mercedes-Benz of Anaheim responded

That's fantastic! We're glad to hear that you had a very good experience with quick responses, straight answers, and helpful explanations about new features.

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