Jeff Lewis

had an oil leak and they said they were booked for 2 weeks out, I was going out of town in 2 days so I dropped it off, received call saying it was done same day, not expecting that good job weeks out, I was going out of town in 2 days so I dropped it off, received call saying it was done same day, not expecting that good job More

by bushman49 Verified Customer Verified Customer

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I was really pleased with all transactions that happened during my visit to this dealership in Kingsport.Everybody was really helpful especially Jeff Thank you all. during my visit to this dealership in Kingsport.Everybody was really helpful especially Jeff Thank you all. More

by hobbstp Verified Customer Verified Customer

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Service was on time and finished in a timely manner The staff was friendly and courteous staff was friendly and courteous More

by HOUSE1137 Verified Customer Verified Customer

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The service was great and the staff was great. The wait was a little but that was expected. The wait was a little but that was expected. More

by HGREER2816 Verified Customer Verified Customer

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Awesome dealership. Sales and service are outstanding! John is excellent to work with and is straightforward! . Sales and service are outstanding! John is excellent to work with and is straightforward! . More

by DOTSONBR78 Verified Customer Verified Customer

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Great service, great people! They are polite, timely, and have always gotten the job done They are polite, timely, and have always gotten the job done More

by diet1105 Verified Customer Verified Customer

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Great! . Always take my car into the dealership for service. Friendly and timely service. Easy to get appointment . Always take my car into the dealership for service. Friendly and timely service. Easy to get appointment More

by dorton_linda Verified Customer Verified Customer

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I not pleased with how slow the process has been to get another engine for my 8 month ols 2024 colorado zr2. It has been sitting on your kingsport dealership lot since monday (3/3). It took almost 4werks b another engine for my 8 month ols 2024 colorado zr2. It has been sitting on your kingsport dealership lot since monday (3/3). It took almost 4werks before the engine eas actually pulled put of my truck and a warranty replacement engine eas ordered little over a week ago. If you are going yo continue up yo sell vehicles are a high volume you need yo also be able to service them in a reasonable period of time. It should not take almost 4 weeks before a customers vehicle repair job begins. You have a serious problem in the kingsport fealership.location service department. Pooe Jeff Lewis is having a hard time hiring good qualified mechanics. It is not hus fault. Customers are ones suffering as their repair work is taking too long yo be performed. At the end of this upcoming week my truck will have been in your service department for 6 full weeks. That is very frustrating ordeal. I seriously will not consider ever buying another vehicle from your dealership. This was my 2 nd truck I purchased from you all over past two years. I bought a colorafo yrail boss from you all in late April of 2023 and I bought my 2024 volorafo zr2 from you all the last weekend in June of 2024. GM should have never gotten rid of the v6 engines they had in coorado trucks prior to year of 2023. They have ruined a good looking truck.puttiing those high output 2.7 liter turbo charged 4 cylinder engines in them. I would not trust a new dame size 4 cylinderemgine being put back inyo my2024 truck. I would always be waiting for it to also fail in .that beq replacement engine due to sorry afm issues that are messing up.lifters and cam shafts. I More

by hdblue69 Verified Customer Verified Customer

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Service was prompt and Nina is always courteous and makes sure I understand all about the service. sure I understand all about the service. More

by EDDS1037 Verified Customer Verified Customer

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The service department took good care of me and fixed my vehicle quickly. Thanks for getting me back on the road. vehicle quickly. Thanks for getting me back on the road. More

by joshbuttry Verified Customer Verified Customer

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